GDPR Backpack App Review: Features, Pros & Cons for Shopify

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,700)

Overall rating

5

1,321
4

23
3

3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

Native Pet

Sep 04, 2025 on Shopify

I had to check our store's compliance and John guided me well making sure we had everything set up correctly and answered all my questions.

Doktor Health

Sep 04, 2025 on Shopify

Sykes Pickavant

Sep 04, 2025 on Shopify

i had a few problems integrating the , there are lots of instructions and videos, Georgi on the chat desk was super helpful and got me up and running.

So Wood UK

Sep 04, 2025 on Shopify

Simbioze Amazonica

Sep 04, 2025 on Shopify

Strapper

Sep 04, 2025 on Shopify

Easy to use, and for advanced setup the help desk is very helpful. Thanks Georgi!

HOMEBELLA

Sep 03, 2025 on Shopify

Excellent service .Highly recommend !

BisonPets

Sep 03, 2025 on Shopify

Fantastic customer support and highly customizable functionality. It just works!

Timepieces International

Sep 03, 2025 on Shopify

The best Shopify app devs I've ever dealt with. The app works flawlessly and their support is fantastic. They'll check your entire cookie set-up at any point after any changes to the tracking or site theme etc and make sure everythings working properly. Super clear, simple step-by step guides (including videos!) on how to do everything.

iBuyThem

Sep 03, 2025 on Shopify

I am very happy with the support I received from the Consentmo GDPR app team. A support agent named John was incredibly helpful and provided excellent service. His assistance made the experience smooth and positive. I am very satisfied with both the support and the app itself.

4in1clean.at - Nachhaltiger Reiniger für Caravan & Camping

Sep 03, 2025 on Shopify

Zeus was a perfect colaborator. Thanks for your perfect support.

Esjoy

Sep 02, 2025 on Shopify

very very fast service and great also ! really special never saw this before, great beginning! John helped me great help!

shop LEDVANCE Italia

Sep 02, 2025 on Shopify

I reached out to the customer support for help with styling of our consent banner. The support was immediately available and Georgi did a great job and solved the problem within a few minutes. thank you!

ODELCI

Sep 02, 2025 on Shopify

Zeus hat mir bei meinen Problemen schnell geholfen. Danke.

Rayonnour

Sep 01, 2025 on Shopify

Génial service au top merci John pour votre aide bonne continuation.

CasaFenix

Sep 01, 2025 on Shopify

I am not too sure what I am doing and support did it for me, thank you.

Barefoot Junkie

Sep 01, 2025 on Shopify

Zeus helped me and methodically went through all the steps to ensure our store was set up correctly.

Kensla Studio

Sep 01, 2025 on Shopify

Exceptional help from the support team! I previously used Cookiebot by Usercentrics before switching to Consentmo, and the difference is remarkable. The integration is much easier, and the support is outstanding. Highly recommended!

VHaquarell Inh. Victoria Hilbrecht

Aug 30, 2025 on Shopify

Great app and great support - everything works so smoothly.

The Luxury Savvy

Aug 29, 2025 on Shopify

John was very helpful and quickly responded and resolved our issues.