GDPR Backpack App Review: Features, Pros & Cons for Shopify

Name: Consentmo GDPR Compliance
Brand: Consentmo
SKU: shopify-gdpr-backpack-app-by-consentmo
Rating: 5 (1442 reviews)

Customer reviews: Consentmo GDPR Compliance

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,442)

Overall rating

5

982
4

21
3

3
2
1

2

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
Ease of installation and configuration.
Comprehensive, user-friendly guidance and tutorials.
Highly customizable privacy and cookie consent features.
Real-time updates and compliance tracking features.

Common Concerns

Some users initially found the setup process daunting due to the complexity of GDPR regulations.
A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

DecalGirl

Apr 28, 2025 on Shopify

Fast customer suppport!

The Hair Fuel

Apr 27, 2025 on Shopify

I've been using the Consentmo GDPR app and couldn't be happier. It's easy to set up, works seamlessly, and gives me peace of mind knowing my site is compliant. On top of that, the customer service is outstanding—Georgi was incredibly helpful, responsive, and went above and beyond to make sure everything was running perfectly. Highly recommend both the app and their amazing support team!

feingefuehl

Apr 27, 2025 on Shopify

Customer support is immensely quick, efficient and helpful! Thanks a lot!

Flaggkompaniet

Apr 26, 2025 on Shopify

Helt vilt bra kundeservice. Jeg var litt stuck med cookie banner og oversettelse til lokalt språk, men kundeservice fikset alt. Veldig hyggelige er det og! 10/10

SPACE ISLAND

Apr 25, 2025 on Shopify

Quick and easy setup! John was super helpful with the coding, and I was up and running immediately. Definitely recommend this app!

Avyrona

Apr 25, 2025 on Shopify

I had some initial issues with the cookie banner not showing up, and it took a while to understand what was going on. But the support I received (especially from John!) was truly helpful and patient. Once everything was configured correctly and the integration script was added, the setup worked as expected. The app itself is full of useful features, and I appreciate that it supports Google Consent Mode V2 even on the lower plan. Great tool for compliance — thank you!

Embue Cacao inc.

Apr 25, 2025 on Shopify

Great chat

Mondetta

Apr 25, 2025 on Shopify

Zeus and John have both been helpful in making sure we understand how their product works, and more generally how to go about resolving cookie management. We use this app across our multiple Shopify stores.

GoNorth

Apr 25, 2025 on Shopify

Great app, easy to manage, great support by Zeus. Fast, easy, looks great on site

SVS

Apr 24, 2025 on Shopify

John was Awesome!

SolarPunkNow

Apr 24, 2025 on Shopify

Great App! And John is a superstar in helping to navigate through setting up things.

Universal Colours

Apr 24, 2025 on Shopify

Needed help on our cookie banner and Zeus was extremely quick in responding and got it sorted right away, thank you!

L&T

Apr 23, 2025 on Shopify

Guter Kundensupport, der nicht davor zurückschreckt, auch bei anfallenden Problemen selber mal im Code nachzuschauen. Sehr empfehlenswert!

Flore Lumière

Apr 23, 2025 on Shopify

Goed fijn en betaalbaar programma

Aurealface

Apr 23, 2025 on Shopify

Ottimo supporto, app consigliatissima

MND Frames

Apr 23, 2025 on Shopify

this app is great i must recommend it

DYKCEN

Apr 22, 2025 on Shopify

Very easy to set up and the support has been excellent.

Montespan Paris®

Apr 22, 2025 on Shopify

Bali Swim

Apr 22, 2025 on Shopify

depauwwonen

Apr 22, 2025 on Shopify

Installed the app and we got great support immediately to make sure all was setup properly. Great service, thank you!