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GD: Login as Customer logo

GD: Login as Customer

Develop by Shopify
Free plan available

Securely log in as any customer for support and testing.

Seamless integration
Real-time support
Troubleshoot issues
Secure customer login
Test shopping experience
Login history log
Claim Offer
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About GD: Login as Customer

Launched Jun 18, 2025

Categories

Support - Other

Built by Shopify

Address

8127 Mesa Dr, STE B206-141, Austin, TX, 78759, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Login as customers to troubleshoot issues, test experiences, and provide better support.

GD: Login as Customer is the simplest way for merchants to securely log in as any customer. It helps merchants troubleshoot issues, test the shopping experience, and offer real-time support. With seamless integration into Shopify’s admin and customer list, plus a login history log, the app offers transparency, control, and convenience. By using Shopify Multipass, it ensures a secure and reliable login process. Note: Requires Shopify multipass functionality (available on Shopify Plus)

GD: Login as Customer is the simplest way for merchants to securely log in as any customer. It helps merchants troubleshoot issues, test the shopping experience, and offer real-time support. With seamless integration into Shopify’s admin and customer list, plus a login history log, the app offers transparency, control, and convenience. By using Shopify Multipass, it ensures a secure and reliable login process. Note: Requires Shopify multipass functionality (available on Shopify Plus) more
  • Log in as any customer securely using GD: Login as Customer
  • Access customer view from Shopify admin or app dashboard
  • Track login history to monitor support actions and activity
  • Quick setup with Shopify Multipass for secure customer access

Pros

  • Allows merchants to securely log in as any customer for support and testing.
  • Helps in troubleshooting issues and testing the shopping experience.
  • Enables real-time support for customers.
  • Seamless integration with Shopify’s admin and customer list.
  • Provides a login history log for transparency and control.
  • Works with Shopify Multipass to ensure a secure and reliable login process.
  • Quick setup process for merchants.

Cons

  • Requires Shopify Multipass functionality, which is only available on Shopify Plus.
  • Limited to merchants using the Shopify platform.

Key Features

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