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Customer reviews: FreshCredit ‑ Store Credit

Develop by ByteStand

Reviews (61)

Overall rating
4

What Merchants Think

Merchants generally have a positive outlook on "FreshCredit ‑ Store Credit," praising its ease of use, user-friendly interface, and exceptional customer service. Many find it straightforward to integrate and appreciate the efficient support from the FreshCredit team.

Key Strengths

  • Easy integration and setup with excellent onboarding resources.
  • Intuitive and user-friendly interface.
  • Outstanding customer service with quick response times.
  • Effective for managing store credits and returns.
  • Responsive support team eager to assist with conflicts and issues.

Common Concerns

  • Pricing model based on total number of Shopify customers, which can be costly if only a few utilize store credit.
  • Occasional technical issues with app functionality that require support intervention.

Final Thoughts

"FreshCredit ‑ Store Credit" is well-received overall, largely for its streamlined usability and strong customer support, making it a recommended choice for businesses looking to manage store credits efficiently. However, potential users should be aware of the pricing model and consider their total Shopify customer base when integrating this solution.

iLevel Lab

Feb 02, 2024  on Shopify

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

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