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6.6
FreshCredit ‑ Store Credit logo

FreshCredit ‑ Store Credit

Develop by ByteStand

$15-$45

/ Month
7 Days Free Trial

Store credit turns returns into cash for repeat purchasers

Seamless checkout
Email & sms notifications
Track transactions
Customizable store credit
Increase shopper retention
59 Reviews
6.6
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About FreshCredit ‑ Store Credit

Launched Jun 27, 2017

Categories

Loyalty and reward

Built by ByteStand

Email :

help_me@bytestand.com

Address

929 Nottingham Dr, Charlotte, NC, 28211, US

Website Privacy policy FAQ

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Introduction Video

Description

Turn Returns Into Store Credit to Retain Potential Lost Revenue From Shoppers Who Already Purchased

Shoppers want options when purchasing. Give your customers the gift of store credit to continue shopping with your store once they find the perfect product after having to make a return. Solidify future purchases by making the store credit process as easy as possible. Refunds, coupons, promo codes - who are they? Simplify that mess with something that everyone understands - cash. Encourage shoppers to become repeat purchasers with their credit in tow and turn them into loyal fans of your brand.

Shoppers want options when purchasing. Give your customers the gift of store credit to continue shopping with your store once they find the perfect product after having to make a return. Solidify future purchases by making the store credit process as easy as possible. Refunds, coupons, promo codes - who are they? Simplify that mess with something that everyone understands - cash. Encourage shoppers to become repeat purchasers with their credit in tow and turn them into loyal fans of your brand. more
  • Send email & SMS notifications with store credit information
  • Records all transactions & keeps an accurate storewide credit balance
  • Customers follow the existing checkout process with no interruptions
  • Store Credit is customizable to match your brand guidelines & theme
  • Incentive shoppers to return back to purchase increasing retention

Pros

  • Encourages repeat purchases by offering store credit
  • Simplifies the return process by converting returns into store credit, which is easier for customers to understand
  • Sends email and SMS notifications with store credit information, keeping customers informed
  • Records all transactions and keeps an accurate storewide credit balance
  • Customers can follow the existing checkout process without interruptions
  • Store credit is customizable to match brand guidelines and theme, enhancing consistency
  • Offers various loyalty and reward features including affiliate programs, cash back programs, and more

Cons

  • Dependence on store credit may not appeal to all customers, as some may prefer refunds
  • Potential complexity in managing and tracking store credit balances and transactions
  • Customization options might require additional time and effort to align with brand guidelines
  • Customers who do not plan to make another purchase may find store credit useless

Top Helpful Reviews

LoveMyTime

Mar 25, 2024  on Shopify

Perfect for adding credit to customer accounts. Easy to integrate with our site and an easy app to use - great onboarding video to get started and outstanding customer support if you need it.

iLevel Lab

Feb 02, 2024  on Shopify

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

J4K SPORTS

Jan 22, 2024  on Shopify

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

All-Star Sports

Nov 09, 2023  on Shopify

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Upmarket Scents

Aug 16, 2023  on Shopify

I had a problem with the credit button not showing on my theme, and got assisted right away. smooth and helpful experience

Sand + Charcoal

May 10, 2022  on Shopify

Great customer service and easy to use app! We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed. Cara was awesome!

Raintree Nursery

May 10, 2022  on Shopify

Cara did a great job! Although we had issues with the app itself, the customer service was able to gather the information I needed.

All The Right Junk {Plus Size} Boutique

Dec 03, 2021  on Shopify

We have used this app for over 2 years now, and have had such a great experience! Love how easy and simple it is to use, no added difficult steps. Quick support responses. Highly recommend! Huge thanks to Cara for such fast support!

Boutique J.Renee

Oct 14, 2020  on Shopify

I have been using this app for a couple of years now, and for the most part its been good. When I ran into issues the support team was great and helped me get it resolved. However, the thing that keeps me from giving this 5 stars is the fact that this app is missing some key features that would make it a game changer: 1) Automatically notifying customers of updates on their account/credits. Everytime I post credits on customer accounts I have to go in a manual email them to give them an update on their account. (which is a headache when you are dealing with high order volumes) 2) your homepage just shows your customers in alphabetical order. There is no way to delete accounts made in error or customers with multiple accounts, and you have no way to see the current numbers of your store.. like how much outstanding money you have in credits. There are no analytics, no summaries, nothing. Its a great app at the core, but its in need of some updating.

Rosie Daze Boutique

Oct 02, 2019  on Shopify

We love Fresh Credit! It is so easy to add store credit for returns and customers have no problems finding and applying their store credit when it's time for them to check out! Very simple and easy to use for both sides. Love, love love!

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