Reviews: FreshCredit ‑ Store Credit

Customer reviews: FreshCredit ‑ Store Credit

Reviews (63)

Overall rating

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What Merchants Think

Merchants generally have a positive outlook on "FreshCredit ‑ Store Credit," praising its ease of use, user-friendly interface, and exceptional customer service. Many find it straightforward to integrate and appreciate the efficient support from the FreshCredit team.

Key Strengths

Easy integration and setup with excellent onboarding resources.
Intuitive and user-friendly interface.
Outstanding customer service with quick response times.
Effective for managing store credits and returns.
Responsive support team eager to assist with conflicts and issues.

Common Concerns

Pricing model based on total number of Shopify customers, which can be costly if only a few utilize store credit.
Occasional technical issues with app functionality that require support intervention.

Final Thoughts

"FreshCredit ‑ Store Credit" is well-received overall, largely for its streamlined usability and strong customer support, making it a recommended choice for businesses looking to manage store credits efficiently. However, potential users should be aware of the pricing model and consider their total Shopify customer base when integrating this solution.

LoveMyTime

Mar 25, 2024 on Shopify

Perfect for adding credit to customer accounts. Easy to integrate with our site and an easy app to use - great onboarding video to get started and outstanding customer support if you need it.

iLevel Lab

Feb 02, 2024 on Shopify

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

J4K SPORTS

Jan 22, 2024 on Shopify

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

All-Star Sports

Nov 09, 2023 on Shopify

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Upmarket Scents

Aug 16, 2023 on Shopify

I had a problem with the credit button not showing on my theme, and got assisted right away. smooth and helpful experience

Sand + Charcoal

May 10, 2022 on Shopify

Great customer service and easy to use app! We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed. Cara was awesome!

Raintree Nursery

May 10, 2022 on Shopify

Cara did a great job! Although we had issues with the app itself, the customer service was able to gather the information I needed.

All The Right Junk {Plus Size} Boutique

Dec 03, 2021 on Shopify

We have used this app for over 2 years now, and have had such a great experience! Love how easy and simple it is to use, no added difficult steps. Quick support responses. Highly recommend! Huge thanks to Cara for such fast support!

Rosie Daze Boutique

Oct 02, 2019 on Shopify

We love Fresh Credit! It is so easy to add store credit for returns and customers have no problems finding and applying their store credit when it's time for them to check out! Very simple and easy to use for both sides. Love, love love!

LOVE|LABELS

Jul 28, 2019 on Shopify

Love the app. Super easy to use and navigate through. Customer service answers really fast and is very helpful