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Customer reviews: Frequently Bought Together CBB

Reviews (983)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

Designix

Aug 05, 2024  on Shopify

Équipe technique vraiment au top pour vous aider a configurer le pluging en adequation avec votre boutique, rien a redire, il manque plus que de la data pour mesurer les perf :)

Miss Jacobs Little Learners

Aug 04, 2024  on Shopify

Excellent customer service! Instant chat service with a live HUMAN who can assist you in real-time. Highly recommend - Thank you for your help Carlos!

Hommix UK

Jul 15, 2024  on Shopify

We love this app! Easy to configure and assign the relevant products. The support team is amazing, whenever we change or update a theme and something's not quiet right, they jump in and sort it out right away. Highly recommend it

Maxyoyo

Jul 15, 2024  on Shopify

Very useful app, used for more than two years, customer service is also very attentive and professional

Woollykins

Jul 13, 2024  on Shopify

It works! It's brings in more sales and helps customers find additional products that they would find useful. I was sceptical at first but thought we'd give it a try and it's definitely paid off. It integrates very seamlessly with our branding and recommends things intelligently. Thanks for this Code Black Belt.

Apex

Jul 11, 2024  on Shopify

Only Just installed the app but its very impressive and easy to work with and very competitive compared to our previous app

Eternal Crowns

Jul 10, 2024  on Shopify

Amazing app, it has helped a lot to my stores, and the customer service is amazing, they reply instantly!

EHS Development

Jul 07, 2024  on Shopify

Fantastic app, easy to set up, and customer service is excellent! Reached out with a request and they immediately helped me out with it. 10/10!

ADELANTE™ - Official Store

Jul 05, 2024  on Shopify

Customer service very helpful and fast, I’ve been supported very quickly. Shout out to Jennesca Roraldo from the product support team!

Karee-Designs

Jun 26, 2024  on Shopify

Great App, this what i have been looking for ages, finally found someone who wouldnt demand an arm and aleg from customer. Great customer service, they are top notch . The one app that does a lot. Highly reccomended.

Moehair USA Inc.

Jun 25, 2024  on Shopify

I find this app very helpful. It increased my revenue. Jennesca from the team is very cooperative and helpful.

NepaCrafts Product

Apr 22, 2024  on Shopify

We are at the end of the trial period and we will go beyond it as the app is good. It shows old products that would've never been seen, which is good for us. Customers have been adding items based on the recommendations. It is just a 4-star to me because i want to stop recommending certain collection of products but the app for now only has to stop recommending products. As we have huge number of products, searching and selecting individual products is a loss of time.

ATNN Design

Apr 19, 2024  on Shopify

The code team reached out to see how I was liking the app and they helped me out with making some aesthetic changes to my store! I asked for them to format the text, change colors, format my button, and they did it within an hour! It's hard to find support like this. Huge fan.

Camia

Apr 18, 2024  on Shopify

Very helpful!!! and quick to fix and solve! I would have liked if I could select the image I want to display on the main image and the frequently added with this... but in general, great customer service!

Peak Wellness USA

Apr 18, 2024  on Shopify

Fantastic app and service. Just what you need. Customer support is super on it. Very high quality experience!

Luxiface.com

Apr 14, 2024  on Shopify

Great app very easy to install and configure. Support team also helps promptly for any issues and also helps in configuration. My AOV has increased by 8% after installation of app conversion is also improved. Highly recommended.

Bastiano Bonheiden

Apr 11, 2024  on Shopify

Excellent app, same as on Amazon :-) Also, worth to mention, great and pro-active support. Recommended!

C'RIBBE

Mar 28, 2024  on Shopify

Have been using this app for about 18 months or so. Easy to install and use. Initially, I just let it pick the bundles, but have started manually created them. Needed a little assistance and support responded immediately. Perfect!

My Night Light PTY LTD

Mar 27, 2024  on Shopify

This app is fantastic! It's simple to set up, and the support team responds quickly and is very helpful.

Beanie Helmets

Mar 26, 2024  on Shopify

5-Star support all the way !! If only PayPal support were nearly as helpful as FBT support team is, the world would be a much better place ;)) This app is a game changer. Any shop must have it.

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