Frequently Bought Together CBB logo

Customer reviews: Frequently Bought Together CBB

Reviews (2,450)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

Niffers Online

Nov 16, 2024  on Shopify

I do like this app to replicate the retail store experience because in the store I would merchandise products together to give the customer a more informed decision.

Vamos Gear Sporting Goods

Oct 22, 2024  on Shopify

Helpful but misses the ability to duplicate bundles to other products

The Brew Shed Team

Aug 31, 2024  on Shopify

The App works great. We haven't finished our free trial yet and it is already increasing sales. The only thing I could complain about is that there is no bulh edit feature for "Manage Bundles". It would be easier if I could add the same upsell to a range of like products at ones instead of having to go into every product. I have over 2000 products. Otherwise ths app works fantastic!

veldanava

Jul 23, 2024  on Shopify

great service

NepaCrafts Product

Apr 22, 2024  on Shopify

We are at the end of the trial period and we will go beyond it as the app is good. It shows old products that would've never been seen, which is good for us. Customers have been adding items based on the recommendations. It is just a 4-star to me because i want to stop recommending certain collection of products but the app for now only has to stop recommending products. As we have huge number of products, searching and selecting individual products is a loss of time.

Camia

Apr 18, 2024  on Shopify

Very helpful!!! and quick to fix and solve! I would have liked if I could select the image I want to display on the main image and the frequently added with this... but in general, great customer service!

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