Frequently Bought Together CBB logo

Customer reviews: Frequently Bought Together CBB

Reviews (2,450)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

Starry Night Creations

Oct 21, 2024  on Shopify

I love the look and functionality of the app. Customer service is amazing - easy to work with and helped make the app flow seemlessly with my page in the look and style of my theme.

Kawaii Senta

Sep 25, 2024  on Shopify

Carlos is a star. He helped me with what I wanted to customise. Thank you. Will be a loyal customer.

ATOGOB GROUP

Sep 08, 2024  on Shopify

las ventas que indican son falsas se realizo un estudio y las ventas de los cuales dicen es totalmente falso.

The Brew Shed Team

Aug 31, 2024  on Shopify

The App works great. We haven't finished our free trial yet and it is already increasing sales. The only thing I could complain about is that there is no bulh edit feature for "Manage Bundles". It would be easier if I could add the same upsell to a range of like products at ones instead of having to go into every product. I have over 2000 products. Otherwise ths app works fantastic!

Life! How Does That Taste!!!

Aug 27, 2024  on Shopify

I don't know if I would recommend this app. The concept is great but the products it is putting together on my page don't make any sense. Like baby products with kitchen or beauty products, that do not go together. It must be able to match the same product line together to make it awesome for the customer.

KuchenShop

Aug 14, 2024  on Shopify

Super Kundenservice! Wir mussten die App neu anpassen und haben per Live Chat Unterstützung erhalten. Unsere Wünsche wurden direkt umgesetzt :)

Nacré Antwerp

Aug 12, 2024  on Shopify

Super intégration avec la boutique Shopify et le support est très réactif pour répondre à nos questions. Super app, je recommande fortement

ForEverRave

Aug 05, 2024  on Shopify

The apps are incredibly easy to use, providing a seamless experience to enhance my online store ForEverRave.com. A special shoutout to Invinzor S. for his outstanding support – Extremely helpful and promptly resolved the issues I encountered. Highly recommended!

Designix

Aug 05, 2024  on Shopify

Équipe technique vraiment au top pour vous aider a configurer le pluging en adequation avec votre boutique, rien a redire, il manque plus que de la data pour mesurer les perf :)

Miss Jacobs Little Learners

Aug 04, 2024  on Shopify

Excellent customer service! Instant chat service with a live HUMAN who can assist you in real-time. Highly recommend - Thank you for your help Carlos!

Hommix UK

Jul 15, 2024  on Shopify

We love this app! Easy to configure and assign the relevant products. The support team is amazing, whenever we change or update a theme and something's not quiet right, they jump in and sort it out right away. Highly recommend it

Maxyoyo

Jul 15, 2024  on Shopify

Very useful app, used for more than two years, customer service is also very attentive and professional

Woollykins

Jul 13, 2024  on Shopify

It works! It's brings in more sales and helps customers find additional products that they would find useful. I was sceptical at first but thought we'd give it a try and it's definitely paid off. It integrates very seamlessly with our branding and recommends things intelligently. Thanks for this Code Black Belt.

Apex

Jul 11, 2024  on Shopify

Only Just installed the app but its very impressive and easy to work with and very competitive compared to our previous app

Eternal Crowns

Jul 10, 2024  on Shopify

Amazing app, it has helped a lot to my stores, and the customer service is amazing, they reply instantly!

EHS Development

Jul 07, 2024  on Shopify

Fantastic app, easy to set up, and customer service is excellent! Reached out with a request and they immediately helped me out with it. 10/10!

ADELANTE™ - Official Store

Jul 05, 2024  on Shopify

Customer service very helpful and fast, I’ve been supported very quickly. Shout out to Jennesca Roraldo from the product support team!

Karee-Designs

Jun 26, 2024  on Shopify

Great App, this what i have been looking for ages, finally found someone who wouldnt demand an arm and aleg from customer. Great customer service, they are top notch . The one app that does a lot. Highly reccomended.

Moehair USA Inc.

Jun 25, 2024  on Shopify

I find this app very helpful. It increased my revenue. Jennesca from the team is very cooperative and helpful.

NepaCrafts Product

Apr 22, 2024  on Shopify

We are at the end of the trial period and we will go beyond it as the app is good. It shows old products that would've never been seen, which is good for us. Customers have been adding items based on the recommendations. It is just a 4-star to me because i want to stop recommending certain collection of products but the app for now only has to stop recommending products. As we have huge number of products, searching and selecting individual products is a loss of time.

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