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Customer reviews: Frequently Bought Together CBB

Reviews (983)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

Lakora Home

Dec 18, 2024  on Shopify

Hi The plugin shows 404 in Shopify, what is the problem? The combined purchase component is missing in the front end.

Merkx

Dec 12, 2024  on Shopify

Easy to use and very helpful app. We have also been getting great and speedy help from the service team when needed. Appreciate their help and can recommend this app for bundle sales!

Siempre juntas

Dec 11, 2024  on Shopify

Excelente! He tenido un pequeño problema y Andrés lo ha resuelto en cuestión de minutos. Muy buena app, cumple con su función.

Patio & Balcony Outdoor Living

Dec 10, 2024  on Shopify

Great app and so simple to use. Needed some changes and the team helped us make the changes. Really happy with the app.

A Meaningful Mood

Dec 09, 2024  on Shopify

This app has been a great addition to my shop! I recently changed themes and had some issues with the placement of the widget on my product pages. I sent an email and received an IMMEDIATE reply and assistance. Thank you for a great app and great customer service!

Sweet Pea Gemstones

Dec 04, 2024  on Shopify

The customer support is amazing; they respond right away. No kidding, no waiting days to get a response. They fixed where my recommendations show up on my Shopify site within 15 minutes. I needed assistance twice; the second time was because my theme was updated. Thank you so, so much!

Amy Romeu

Dec 03, 2024  on Shopify

Love this app and customer support is always so fast to respond! Carlos was extra helpful today. Highly recommend!

Semen Tanks - Select Genetics

Nov 18, 2024  on Shopify

This works very well and support has been very fast and thorough. They just "do stuff" for me and know what I need before I know what I want. Very happy

Jessica Nail & Beauty Supply

Nov 17, 2024  on Shopify

Support is really good. When you have the problem, they will help you right away. Definitely recommend

Niffers Online

Nov 16, 2024  on Shopify

I do like this app to replicate the retail store experience because in the store I would merchandise products together to give the customer a more informed decision.

Roots Apothecary

Nov 12, 2024  on Shopify

Support is surprisingly good. App functions perfectly and is credited with 100k + revenue over the past 12 months. Support team fixed my problems before I could even hit send on the email. Unreal.

ShapeWaist

Oct 26, 2024  on Shopify

Amazing app and customer service is incredible. They help you right away with anything that usually takes other apps weeks. Amazing, definitely recommend.

Starry Night Creations

Oct 21, 2024  on Shopify

I love the look and functionality of the app. Customer service is amazing - easy to work with and helped make the app flow seemlessly with my page in the look and style of my theme.

Kawaii Senta

Sep 25, 2024  on Shopify

Carlos is a star. He helped me with what I wanted to customise. Thank you. Will be a loyal customer.

ATOGOB GROUP

Sep 08, 2024  on Shopify

las ventas que indican son falsas se realizo un estudio y las ventas de los cuales dicen es totalmente falso.

The Brew Shed Team

Aug 31, 2024  on Shopify

The App works great. We haven't finished our free trial yet and it is already increasing sales. The only thing I could complain about is that there is no bulh edit feature for "Manage Bundles". It would be easier if I could add the same upsell to a range of like products at ones instead of having to go into every product. I have over 2000 products. Otherwise ths app works fantastic!

Life! How Does That Taste!!!

Aug 27, 2024  on Shopify

I don't know if I would recommend this app. The concept is great but the products it is putting together on my page don't make any sense. Like baby products with kitchen or beauty products, that do not go together. It must be able to match the same product line together to make it awesome for the customer.

KuchenShop

Aug 14, 2024  on Shopify

Super Kundenservice! Wir mussten die App neu anpassen und haben per Live Chat Unterstützung erhalten. Unsere Wünsche wurden direkt umgesetzt :)

Nacré Antwerp

Aug 12, 2024  on Shopify

Super intégration avec la boutique Shopify et le support est très réactif pour répondre à nos questions. Super app, je recommande fortement

ForEverRave

Aug 05, 2024  on Shopify

The apps are incredibly easy to use, providing a seamless experience to enhance my online store ForEverRave.com. A special shoutout to Invinzor S. for his outstanding support – Extremely helpful and promptly resolved the issues I encountered. Highly recommended!

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