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Customer reviews: Frequently Bought Together CBB

Reviews (983)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

Tackle Express - Saltwater and Freshwater Fishing Tackle Shop

Jun 04, 2025  on Shopify

This is a great app and has improved our sales tremendously. The staff is on top of things and helped us get the position of the app perfect on our website. I highly recommend this app to anyone due to it's ease of use, more sales, and outstanding customer service.

SANSI Lighting

Jun 04, 2025  on Shopify

Very perfect service, fast and professional. This plugin is also very easy to use and has driven a lot of package sales. Thank you very much

Laveen B.V.

Jun 03, 2025  on Shopify

One of the best investment on shopify. It is a smart tool that increases AOV and the service team is wonderful!

Prestige Parkett

Jun 02, 2025  on Shopify

Super app & super customer service. Ideal app to save customers time and suggest suitable products directly

Roovi

May 28, 2025  on Shopify

HELPFUL STAFF, GOT BACK AGAIN ON IT AGFTER FEW MONTHS OF USE AS THEIR PRODUCT BUNDLE RECOMMENDATION IS REALLY GOOD, REDUCES OUR EFFORT

CAME-TV

May 26, 2025  on Shopify

I've been using this app for a while now, and the experience has been excellent! The interface is user-friendly and the features are very practical, which has greatly improved my work efficiency. I also encountered a few minor issues during use, but the support team responded very quickly and professionally, helping me resolve them in no time.

Weriion

May 24, 2025  on Shopify

Wonderful app, works great and the support is terrific. The support I got from Luisa was nothing short of excellent.

LebRoaster

May 22, 2025  on Shopify

Great App that drive a significant upsells numbers for us, highlight recommended. The support team is top notch!

KAMERAZ

Apr 28, 2025  on Shopify

Shows Random items and causes more issues with customers ordering the wrong items also makes it next to impossible to unsubscribe.

Kumitzberg.at

Apr 23, 2025  on Shopify

Hat bei der Installation mit dem Theme etwas Probleme, aber mit wurde perfekt und schnell per Chat weitergeholfen und das Problem wurde sofort gelöst

Regalux

Mar 29, 2025  on Shopify

I was using the app for over an year now, and I am pretty happy with it. Got lots of conversions and increased the cart value. I recommend everyone using it. PS: The support is very helpful and nice.

Yellowberry

Mar 28, 2025  on Shopify

Wow - could not be happier with this app and the support team. Super easy to set-up, the support team is incredibly responsive. highly recommend.

Amos Sweets

Feb 10, 2025  on Shopify

This app is very practical. The customer service team is also very professional in solving problems. We highly recommend it.

Swiss Link Straps

Feb 05, 2025  on Shopify

Great app integration and more importantly perfect customer service when you need help with something.

Lavender Life Company

Jan 14, 2025  on Shopify

I used this company for years, traded it in for an "upgraded" more expensive app. Back with them again. The customer support and price tag are what brought me back. Great support!

TriTails Premium Beef, LLC

Jan 13, 2025  on Shopify

I could not be more satisfied with this app. Customer support is very helpful and understanding. The app does what it's supposed to, is easy to manage, and quick customer service! 10/10

gogamegeek

Jan 13, 2025  on Shopify

The customer service was excellent! Very attentive and quickly resolved my issue. Thanks to Deepika K, who is a great service person!

The Dulce Vida

Jan 06, 2025  on Shopify

Jennesca was so helpful! I needed help with where the location of where the app was showing on my store and she fixed it within 2 minutes. They are very helpful and fast. I would highly recommend, especially because they have a fast working service team!

Mustard London

Dec 27, 2024  on Shopify

First-class service! I've only just installed it (which was very easy) but needed some tweaks and it was done with zero effort from my side in minutes. I have a lot of apps installed and have had to raise a few tickets but the speed at which this was dealt with was simply outstanding! Thank you Andres

Pactimo

Dec 19, 2024  on Shopify

Used this app before and it is so easy to set up and use and the second I need help or have a question they jump right into chat and help. I highly recommend this app!

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