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Customer reviews: Frequently Bought Together CBB

Reviews (2,450)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

Amos Sweets

Feb 10, 2025  on Shopify

This app is very practical. The customer service team is also very professional in solving problems. We highly recommend it.

Swiss Link Straps

Feb 05, 2025  on Shopify

Great app integration and more importantly perfect customer service when you need help with something.

Lavender Life Company

Jan 14, 2025  on Shopify

I used this company for years, traded it in for an "upgraded" more expensive app. Back with them again. The customer support and price tag are what brought me back. Great support!

TriTails Premium Beef, LLC

Jan 13, 2025  on Shopify

I could not be more satisfied with this app. Customer support is very helpful and understanding. The app does what it's supposed to, is easy to manage, and quick customer service! 10/10

gogamegeek

Jan 13, 2025  on Shopify

The customer service was excellent! Very attentive and quickly resolved my issue. Thanks to Deepika K, who is a great service person!

The Dulce Vida

Jan 06, 2025  on Shopify

Jennesca was so helpful! I needed help with where the location of where the app was showing on my store and she fixed it within 2 minutes. They are very helpful and fast. I would highly recommend, especially because they have a fast working service team!

Mustard London

Dec 27, 2024  on Shopify

First-class service! I've only just installed it (which was very easy) but needed some tweaks and it was done with zero effort from my side in minutes. I have a lot of apps installed and have had to raise a few tickets but the speed at which this was dealt with was simply outstanding! Thank you Andres

Pactimo

Dec 19, 2024  on Shopify

Used this app before and it is so easy to set up and use and the second I need help or have a question they jump right into chat and help. I highly recommend this app!

Lakora Home

Dec 18, 2024  on Shopify

Hi The plugin shows 404 in Shopify, what is the problem? The combined purchase component is missing in the front end.

Merkx

Dec 12, 2024  on Shopify

Easy to use and very helpful app. We have also been getting great and speedy help from the service team when needed. Appreciate their help and can recommend this app for bundle sales!

Siempre juntas

Dec 11, 2024  on Shopify

Excelente! He tenido un pequeño problema y Andrés lo ha resuelto en cuestión de minutos. Muy buena app, cumple con su función.

Patio & Balcony Outdoor Living

Dec 10, 2024  on Shopify

Great app and so simple to use. Needed some changes and the team helped us make the changes. Really happy with the app.

A Meaningful Mood

Dec 09, 2024  on Shopify

This app has been a great addition to my shop! I recently changed themes and had some issues with the placement of the widget on my product pages. I sent an email and received an IMMEDIATE reply and assistance. Thank you for a great app and great customer service!

Sweet Pea Gemstones

Dec 04, 2024  on Shopify

The customer support is amazing; they respond right away. No kidding, no waiting days to get a response. They fixed where my recommendations show up on my Shopify site within 15 minutes. I needed assistance twice; the second time was because my theme was updated. Thank you so, so much!

Amy Romeu

Dec 03, 2024  on Shopify

Love this app and customer support is always so fast to respond! Carlos was extra helpful today. Highly recommend!

Semen Tanks - Select Genetics

Nov 18, 2024  on Shopify

This works very well and support has been very fast and thorough. They just "do stuff" for me and know what I need before I know what I want. Very happy

Jessica Nail & Beauty Supply

Nov 17, 2024  on Shopify

Support is really good. When you have the problem, they will help you right away. Definitely recommend

Niffers Online

Nov 16, 2024  on Shopify

I do like this app to replicate the retail store experience because in the store I would merchandise products together to give the customer a more informed decision.

Roots Apothecary

Nov 12, 2024  on Shopify

Support is surprisingly good. App functions perfectly and is credited with 100k + revenue over the past 12 months. Support team fixed my problems before I could even hit send on the email. Unreal.

ShapeWaist

Oct 26, 2024  on Shopify

Amazing app and customer service is incredible. They help you right away with anything that usually takes other apps weeks. Amazing, definitely recommend.

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