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Customer reviews: Frequently Bought Together CBB

Reviews (951)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

Chery Industrial

Jul 21, 2025  on Shopify

Very convenient plug-in, the customer service responded very promptly and helped me solve many problems, great!

Forever Frenchie Boutique

Jul 18, 2025  on Shopify

Had a problem with how the app was showing on my website. I reached out to them, and my issue was resolved right away. Thank you so much!

Fjord Sales

Jul 11, 2025  on Shopify

Happy with the app, it helps to increase my AOV. Also, customer support service is outstanding - helped with my inquiry within minutes.

horntools Schweiz

Jul 08, 2025  on Shopify

Great support when we had questions around translations. Support team provided us with the correct file with meta fields that we could upload in Shopify

Kicko

Jul 04, 2025  on Shopify

This app is incredibly easy to set up and customize. The "Frequently Bought Together" feature blends seamlessly into the product page and helps boost average order value without feeling intrusive. Support is also very responsive and helpful with custom placement requests. Highly recommended for any merchant looking to enhance their upsell strategy!

Schuco

Jul 03, 2025  on Shopify

Amazing app, that has been very useful. The team has been really helpful. Carlos has been especially helpful in setting up and providing support as well.

Intimate Vault

Jul 02, 2025  on Shopify

This app is fantastic! It helped me boost sales by showcasing smart product bundles that actually convert. The layout looks clean and fits perfectly with my store design. What really impressed me was the support team — they responded quickly and helped me with custom placement and styling to match my layout. The variant dropdown issue was fixed exactly how I wanted. Super easy to set up, and the results speak for themselves. Highly recommend if you want to increase your average order value with zero hassle!

Optics Spot

Jul 01, 2025  on Shopify

Works perfect, had some troubles in the beggining regarding where does the widget show on product page + how to translate. Contacted support and within 15 minutes had all the info I needed to get it started. Now all works perfect

barely therejewelry

Jun 15, 2025  on Shopify

I’ve been using Frequently Bought Together on my Shopify jewelry store for a week now, and I’m impressed by how seamlessly it integrates and enhances my store.

Tackle Express - Saltwater and Freshwater Fishing Tackle Shop

Jun 04, 2025  on Shopify

This is a great app and has improved our sales tremendously. The staff is on top of things and helped us get the position of the app perfect on our website. I highly recommend this app to anyone due to it's ease of use, more sales, and outstanding customer service.

SANSI Lighting

Jun 04, 2025  on Shopify

Very perfect service, fast and professional. This plugin is also very easy to use and has driven a lot of package sales. Thank you very much

Laveen B.V.

Jun 03, 2025  on Shopify

One of the best investment on shopify. It is a smart tool that increases AOV and the service team is wonderful!

Prestige Parkett

Jun 02, 2025  on Shopify

Super app & super customer service. Ideal app to save customers time and suggest suitable products directly

Roovi

May 28, 2025  on Shopify

HELPFUL STAFF, GOT BACK AGAIN ON IT AGFTER FEW MONTHS OF USE AS THEIR PRODUCT BUNDLE RECOMMENDATION IS REALLY GOOD, REDUCES OUR EFFORT

CAME-TV

May 26, 2025  on Shopify

I've been using this app for a while now, and the experience has been excellent! The interface is user-friendly and the features are very practical, which has greatly improved my work efficiency. I also encountered a few minor issues during use, but the support team responded very quickly and professionally, helping me resolve them in no time.

Weriion

May 24, 2025  on Shopify

Wonderful app, works great and the support is terrific. The support I got from Luisa was nothing short of excellent.

LebRoaster

May 22, 2025  on Shopify

Great App that drive a significant upsells numbers for us, highlight recommended. The support team is top notch!

KAMERAZ

Apr 28, 2025  on Shopify

Shows Random items and causes more issues with customers ordering the wrong items also makes it next to impossible to unsubscribe.

Kumitzberg.at

Apr 23, 2025  on Shopify

Hat bei der Installation mit dem Theme etwas Probleme, aber mit wurde perfekt und schnell per Chat weitergeholfen und das Problem wurde sofort gelöst

Regalux

Mar 29, 2025  on Shopify

I was using the app for over an year now, and I am pretty happy with it. Got lots of conversions and increased the cart value. I recommend everyone using it. PS: The support is very helpful and nice.

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