Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,357)

Overall rating

4.9

5

1,294
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Crystal & Stone

Nov 22, 2024 on Shopify

Amazing service from the team, quick and speedy replies and fixes. Great app!

CPP Parfum

Nov 21, 2024 on Shopify

Fast service and provided solutions to the problem. Very happy how it went.

uahpet-official

Nov 21, 2024 on Shopify

Birdie

Nov 21, 2024 on Shopify

The BOGOS app support team is amazing. Anne & Brian has been extremely helpful making sure everything is on top with my offers. Everything from small technical fixes to layout optimizations — they're there, promptly!

JewelsBySunaina

Nov 21, 2024 on Shopify

I would recommend this app! Makes it easy to add two codes.

AROMAZON

Nov 21, 2024 on Shopify

Latin Gin

Nov 21, 2024 on Shopify

Unreal customer service: Fixed my optimization instantly with live chat support.

Retro Karaoke

Nov 21, 2024 on Shopify

Absolutely amazing support they help making any offer you need been using this app for over a year and they respond in 1 minute every time! THE BEST OF THE BEST you need them for your offers conversion rate doubled always!

My Store

Nov 21, 2024 on Shopify

Daniel and Limo were amazing, much respect

Benamôr 1925

Nov 21, 2024 on Shopify

The BOGOS support team is super helpful and informative. They have been an excellent help in setting up campaigns. In particular, AMY helped us set up the campaign at BlackFriday season with great dedication and speed!

KAMANIKI ILLUSTRATIONS

Nov 21, 2024 on Shopify

Amazing App, customer service was top notch too. Highly recommend for anyone who wants to have free items added to their carts!

The Mahjong Line

Nov 20, 2024 on Shopify

Their customer support is incredible! Super excited to launch our first free gift when you spend over campaign.

HorseLoverZ

Nov 20, 2024 on Shopify

LIMO was super helpful and got us the changes we needed in a fast and efficient way. Thank You!

OZONE Leotards

Nov 20, 2024 on Shopify

Great product and service!!

Senifone

Nov 20, 2024 on Shopify

Prestige Botanicals

Nov 20, 2024 on Shopify

Great support!

exalteperfume

Nov 20, 2024 on Shopify

Thank you Mina and Daniel for your reactivity. We appreciate it.

Hope Innovations

Nov 20, 2024 on Shopify

We’ve used a variety of apps for our store to handle discounts, locked pages, upsells, and more, but this one is hands down the best we’ve ever tried. The support team is absolutely incredible—responses are almost instant, and even on their off days, the wait time is no longer than what you’d expect from any other app company. Mina was especially helpful, promptly answering all our questions and troubleshooting issues. The app itself is highly customizable and offers an impressive range of features for creating and tailoring discounts exactly to your needs. One downside is the app doesn't show saving, David and Daniel said they could code to show the amount they save, but than came back a day later and told us they could not do that in the app, which was a little disappointing. But the customer service is amazing and I still Highly recommend!

Colonna

Nov 20, 2024 on Shopify

AMY was tremendous help getting me up to speed with the app and setting up my first offers. The app is extremely powerful and I'm hoping will help us increase revenue!

Mayflower

Nov 20, 2024 on Shopify