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Customer reviews: BOGOS: Free Gift Bundle Upsell

Develop by Secomapp

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,245)

Overall rating
4.9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

  • Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
  • Ease of setup and use, making it accessible even for novices.
  • Seamless integration with existing store systems and functionalities.
  • Highly customizable, allowing for specific promotional setups and configurations.
  • Frequent updates and additional features to enhance app functionality.

Common Concerns

  • Initial setup complexity for some users, requiring support assistance.
  • Limitations noted in specific promotional types, such as "buy one get one at a discount."
  • Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Biodance US

Oct 14, 2024  on Shopify

It’s a great app, and the customer service is excellent. Whenever I have questions or issues, they are always very helpful.

Red Aspen

Oct 14, 2024  on Shopify

App is great and it is so easy to use. Anne was really helpful it getting promo setup as well!

femenina.

Oct 13, 2024  on Shopify

Daniel is the best :):):)

SunshineMaternity

Oct 13, 2024  on Shopify

amazing and fast!

Mail Order Trees

Oct 12, 2024  on Shopify

Great help from Anne and Alex, thanks

Sahajan

Oct 12, 2024  on Shopify

Fast response, despite it being a long weekend, I was able to get an answer and Mina was able to execute for me so that I can understand how to do it myself in the future

Aleen Beauty Store

Oct 11, 2024  on Shopify

I would like to take a moment to express my heartfelt gratitude for the incredible support I received from Daniel. From the very first interaction, he was not only professional but also genuinely caring. Daniel took the time to understand my needs and provided tailored solutions that made a significant difference in my situation. His expertise and attention to detail were evident, and he was always willing to go the extra mile to ensure I felt supported and valued. I highly recommend taking full advantage of this app's features. It's user-friendly and designed to enhance your experience. Make sure to explore all the tools available, as they can help you stay organized and efficient. Don't hesitate to reach out to customer support if you have any questions or need assistance—they're there to help!

DIYDAY Official Store

Oct 11, 2024  on Shopify

They are helpful!

Duramax Sheds Online

Oct 11, 2024  on Shopify

Anne and Brian are the best! We were having trouble getting the user experience just right and they went above and beyond to help with app configuration and customization. 5 stars for sure!

Celebrimask

Oct 10, 2024  on Shopify

Great reactivity, thanks Anne

Best Lashes Pro

Oct 10, 2024  on Shopify

Mina was very helpful in answering my questions! Excellent support!

Forever Beaumore

Oct 09, 2024  on Shopify

Guiry's

Oct 09, 2024  on Shopify

I can't recommend BOGOS.io enough! The features are fantastic for running promotions like Buy X Get Y and offering free gifts to customers, which has really boosted engagement on our site. The app is easy to use and has plenty of customization options to make it work perfectly for your store. However, what really sets this app apart is the incredible customer service. Mina from the support team went above and beyond to help me with an issue I had. She was responsive, professional, and didn't stop until everything was working perfectly. Mina made sure all my questions were answered and truly delivered exceptional service. If you're looking for an app to run effective promotions and get top-tier customer support, this is the one! Huge thanks to Mina and the BOGOS.io team for such a great experience!

red flower

Oct 09, 2024  on Shopify

Mina was very quick to reply and helped with my quesiton.

AVStore

Oct 08, 2024  on Shopify

Very Prompt and responsive.

Brilletjes.nl

Oct 08, 2024  on Shopify

Mino offered great help installing this app into our cart drawer. Great app for offering free gifts.

Pandasaurus Games

Oct 07, 2024  on Shopify

Awesome! I highly recommend this app. It’s easy to use and comes with a detailed guide!

Leto B.V.

Oct 07, 2024  on Shopify

Mina helped us very good!

facegloss

Oct 06, 2024  on Shopify

Spendora DE

Oct 06, 2024  on Shopify

Great App, love Mina's work!

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