Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,672)

Overall rating

4.9

5

1,637
4

35
3

4
2

2
1

9

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Rumble Coffee

Aug 06, 2025 on Shopify

L'Oasis du thé

Aug 05, 2025 on Shopify

very good

SNAGZY

Aug 05, 2025 on Shopify

Very quick and competent support – thank you, Chloe! Really appreciated.

Dreame SG

Aug 05, 2025 on Shopify

Amazing app to use! Customer service was really good, Anne was super fast with the respond and make requested changes really fast too. Highly Recommend!

Kiva Wellness

Aug 05, 2025 on Shopify

One of the best supports and the app does its job!

Celia

Aug 04, 2025 on Shopify

very good app! it's very easy to set up your own offers and to customize. I had some requests for further customization and this was no problem for the dev team. Thanks you very much Chloe, David and Ana and the dev team! I am ready to make some sales with my new offers :)

Angelucci Jewelry

Aug 04, 2025 on Shopify

Anne was fantastic. took her time and saw my issue through to the end with a solution!!

FareTessile

Aug 02, 2025 on Shopify

davvero al TOP non ho altro da aggiungere

TeeHub Canada

Aug 01, 2025 on Shopify

Great App with Excellent Customization Support! This app has been a fantastic addition to our Shopify store. The functionality is exactly what we needed - easy to use, reliable, and packed with useful features that genuinely improve the customer experience. One of the things I appreciate most is the ability to connect with the development team directly. They were super responsive and open to customizing the app to fit our specific needs. It's not every day you find that level of support and flexibility! Highly recommend for anyone looking for a powerful app backed by a helpful and approachable team.

iGel Beauty

Aug 01, 2025 on Shopify

Great app and outstanding support. We installed it last minute to launch a BOGO campaign. Hanna was available during late hours and her team members Daniel, Mina, and Vivia took over after her shift. Questions were quickly answered and support was there to make sure everything was smooth. The app does it's job and works as intended with no issues. Installation was quick and easy. Thank you BOGOS team!

Mindrella

Aug 01, 2025 on Shopify

Anne est très réactive et travail très bien, je recommande à 100%. L'application et juste top et permet de nombreuses combinaisons. Bravo !

SHINE BROWN D.O.O.

Aug 01, 2025 on Shopify

CCSabers

Aug 01, 2025 on Shopify

Quick Response!

Koa Flō

Aug 01, 2025 on Shopify

David was extremely patient, knowledgeable and helpful all throughout the setting up process! Highly recommend this app and the team is amazing.

lgdradiantjewelry

Jul 31, 2025 on Shopify

Their customer service is incredibly responsive and attentive, which is rare these days. A special thank you to Mina for her patience and excellent handling of a complex issue. I would give her more stars if I could.

YELLOWPOP USA

Jul 31, 2025 on Shopify

Hanna helped me with setting the app perfectly. Amazing support. Thank you! App works really well

SmartBag

Jul 31, 2025 on Shopify

Great app. Everything works perfectly. The support is on next level they are really helpful and they are working really fast

Vape Market Wholesale

Jul 31, 2025 on Shopify

Tried Many apps but this one is awesome for Gifts and it has excellent Support, which is available 24/7

AnniWay

Jul 31, 2025 on Shopify

Ganz toller Support. Schnell und sehr hilfreich.

skinov.sk

Jul 31, 2025 on Shopify

Great! Instant help, can recommend enough!