Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,227)

Overall rating

5

2,193
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Artizan Coffee Roasters

Nov 22, 2025 on Shopify

Excellent customer support so far.

Whats Up Beauty

Nov 22, 2025 on Shopify

Waves Lenses

Nov 22, 2025 on Shopify

very fast response and very helpful support, Delwyn was my assistant and she was very kind

TruAyur IT

Nov 22, 2025 on Shopify

Angel Ruche

Nov 22, 2025 on Shopify

DELWYN and NAOMI today is super helpful and patience! i got my customs progress bar fixed. color and text customised! they guide me through it!

heroyne

Nov 22, 2025 on Shopify

I had to custom rearrange a feature. Anne and Brian helped within 2 minutes of me reaching out. I am impressed and very happy about the very fast solution.

Salty Vibes

Nov 22, 2025 on Shopify

Customer service is above and beyond what i expected. Instead of sending you a pdf link to read they actually help you do the work and fix the problem. Anne was incredible.

House of Seeds

Nov 22, 2025 on Shopify

The support with DELWYN was quick and very helpful, thank you!

Rhino USA

Nov 21, 2025 on Shopify

This app is working great so far for what I need. Daniel and the customer support team are AWESOME and can fix / implement whatever you need. Highly recommend!!

IN COMMON

Nov 21, 2025 on Shopify

Hanna was amazing and extremely helpful!

SP Inc.

Nov 21, 2025 on Shopify

Evelyn and Raw went above and beyond to help me customize this app so that it's perfect for my store. Highly recommend! The best app out there with an amazing team.

New Age Combat

Nov 21, 2025 on Shopify

The customer service provided by Evelyn from the help team was fast, flexible and excellent overall.

Benny's Books

Nov 21, 2025 on Shopify

Anne and Brian were amazing! The support they provided was top-notch in helping us fix a coding with our store. I cannot recommend their support enough!

Naked Life Spirits UK

Nov 21, 2025 on Shopify

amazing customer service - app works really well - enabled us to offer free gifts for black friday, very impressed

Eterea Cosmesi Naturale

Nov 21, 2025 on Shopify

App molto completa e supporto sempre attivo!

SmartPaw

Nov 21, 2025 on Shopify

ANNE was a great help! directly helping me.

LetsTango

Nov 21, 2025 on Shopify

Mister Barish

Nov 21, 2025 on Shopify

Every time the perfect and fast support!!! Impressive

BestSelf Co.

Nov 21, 2025 on Shopify

Awesome customer service! Daniel was very helpful

KIKI & GREEN

Nov 21, 2025 on Shopify

Just set up, Zee was so helpful. I had no clue what I was doing but Zee was so kind and patient and go things set up for me ASAP. Really helpful, thank you so much. Great app!