Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (2,344)

Overall rating

4.9

5

1,294
4

32
3

2
2

1
1

6

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Balance Me

Mar 24, 2025 on Shopify

Really useful feedback from Mina when I couldnt get the stepped free gift offer to work.

Asif Cosmetics

Mar 24, 2025 on Shopify

great app great customer service

HD Innovations

Mar 22, 2025 on Shopify

Great app. David's customer service was some of the best I've experienced.

Vapingland

Mar 21, 2025 on Shopify

The functionality is excellent and helps boost sales. The support team is highly responsive and resolves issues quickly.

5-hour Energy

Mar 20, 2025 on Shopify

This is one of the top Shopify apps for support, functionality, and flexibility. After testing numerous BOGO and gifting apps, this was the only one that fully met our needs. Plus, their support team has an incredible response time.

SARDA™

Mar 20, 2025 on Shopify

Support is extremely helpful!

Shilucheng

Mar 19, 2025 on Shopify

Thank you very much for the official help. When I was using the plug-in, I found that the plug-in could not be well integrated with my shopping cart. Finally, with the help of the official staff, I was able to solve this problem easily.

KAHI Official Store

Mar 18, 2025 on Shopify

Great support from the team. Support is fast and tries to understand your problems and solve them. Was a great experience using it and special thanks to David and Brian.

jurlique-dev

Mar 18, 2025 on Shopify

We are currently in the process of testing BOGOS and the support from the team (Anne, Amy, David, Mina) has been responsive and great. Hoping to implement this in full soon.

Fusion - The Fashion

Mar 15, 2025 on Shopify

Excellent

LINDA FARROW

Mar 13, 2025 on Shopify

Mina has been very helpful and fast in replying and resolving our issues

Lunavell

Mar 12, 2025 on Shopify

Anne & Brian were super helpful when setting up the app!

jurlique-dev

Mar 11, 2025 on Shopify

We are currently in the process of testing BOGOS and the support from the team (Anne, Amy, David) has been responsive and great. Hoping to implement this in full soon.

MAKE UP FOR EVER INDONESIA

Mar 10, 2025 on Shopify

Anne was incredibly helpful and fast response! She's so patience with the issue I raised and she also expertise with the APP and I truly appreciate her support. Thank you, Anne!

The Ayurveda Experience

Mar 10, 2025 on Shopify

Excellect customer support! Very helpful. Mina really helped us out!

MediSoles

Mar 08, 2025 on Shopify

David is a great guy, could not have been more helpful and if I could give 10 stars I would! He was patient with me, took time to understand what I was looking for and helped me navigate their products. BOGOS is an easy recommend for me!

tinybigbag

Mar 08, 2025 on Shopify

great customer service every time you need anything. Anne was so so helpful! using this app for a while already and is the best among others.

Cloth Project

Mar 07, 2025 on Shopify

Luxi

Mar 07, 2025 on Shopify

Very good customer service, had alot of questions but they replied fast and helped very good

Canine & Co

Mar 06, 2025 on Shopify

Mina got me set up and creating bundle pages in a few minutes! Very helpful! Thank you