Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,151)

Overall rating

5

2,107
4

45
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Retro Stage - Chic Vintage Dresses and Accessories

Nov 18, 2025 on Shopify

This app is very comprehensive and constantly being optimized and improved; it's very user-friendly. Customer service representative Anne is a wonderful person; she responded very promptly and was able to quickly help me resolve my issues.

Innovative Living C.B.

Nov 18, 2025 on Shopify

Muy buena atención y apoyo en dudas y configuración de la aplicación.

TOROLINE

Nov 17, 2025 on Shopify

amazing support team, great app!

Enab-Berlin

Nov 17, 2025 on Shopify

Evelyn was super helpful today. Clear answers, quick replies, and really patient with all my questions. She walked me through every step without overcomplicating anything. Great support — thanks a lot!

Kejsar

Nov 17, 2025 on Shopify

Zum Bar Soap

Nov 17, 2025 on Shopify

We use this app all the time for offers on our storefront! Any time I have a question, support is very quick and helpful.

Tandem Drums

Nov 17, 2025 on Shopify

Great support. Progress bar Booster looks great, too!

DIAMANDIA

Nov 17, 2025 on Shopify

TRVLD

Nov 17, 2025 on Shopify

Mina from Bogos was the absolute best support I could have asked for. She went above and beyond and was very patient with me. I will absolutely be using this service because of her.

Les Passionnées

Nov 17, 2025 on Shopify

good

Galla

Nov 17, 2025 on Shopify

Naomi gave me a good customer support

Collars & Co.

Nov 17, 2025 on Shopify

A great, easy to use app. The support team is wonderful. We ran into a bug during a promo period. I started a chat with support, they were super responsive and had it fixed within minutes. Great app with a great team.

Wear Your Red Lips

Nov 17, 2025 on Shopify

EVELYN is so great! She helped me create the promo we've been having a hard time creating. Thank you Evelyn! :)

AM.PM Skincare

Nov 17, 2025 on Shopify

QNT Perú

Nov 17, 2025 on Shopify

Muy buena atención y trabajo de ANNE y BRIAN. Me ayudaron editando el código de mi página y generando las secciones como le pedí por referencias. Totalmente recomendados.

Slow Recipe

Nov 17, 2025 on Shopify

I’ve been using this free gift add-on app, and it’s been working great so far! The setup was easy, and the features are exactly what we needed for our promotion. Mina and Harry are also quick and helpful whenever I have questions!! Overall, highly recommended!

Carnima

Nov 17, 2025 on Shopify

Good App with Great Support from Mina

Unique Negozio

Nov 17, 2025 on Shopify

Assistenza esemplare

Aussie Pharma Direct

Nov 17, 2025 on Shopify

So far the app has been very easy to navigate and intuitive to use. And the Support team (Liam and Mina) has been very responsive and helpful with the the questions I have and fixes that needed done when setting up the free gift features on our shop.

Nuriglow

Nov 17, 2025 on Shopify

Thanks for davit!! we all clearly set up complete!