Useless. App showed potential but the ability to see/create rules has VANISHED from 20 stores that I manage. Just gone. No way to get help other than to try and email someone. Pointless. Without the ability create rules, addd IP addresses, etc to blocks...what the heck is the point? Remember, you get what you pay for...

This app is pretty useless.. It says there is a way to "Block checkouts before they become orders", but I can't find this feature anywhere.... No way to contact customer service.

At FIGS, we use Fraud Control as the sole source of combating against credit card, chargebacks, reseller, and other types of e-commerce fraudulent activities. I do wish this app had more/better/more detailed functionality to better serve our growing platform.

I turned on this tool and it didnt block fraudulent orders, now someone opened 53 orders in 3 days and stole nearly thousands of units that will result in thousands of dollars in chargebacks!

It literally does nothing that is new or useful. Just a dashboard, that tells you how many charge backs. Useless. I would have thought a basic template would be to block by IP, and other patterns, rather than just email address. Don't bother.

This doesn't let you block high risk orders from completing a checkout - it only prompts you to install a shopify Flow to cancel said order after it has already been submitted. That being said, the checkout blocking is great, but it only lets you block orders based on customer's address, email, or IP address - making it almost entirely useless unless you know who is going to submit a fraudulent order before it happens. There isn't even an option to block customers that have previously submitted a chargeback! you have to add their email addresses manually, one at a time!

Blocked all of our orders from exporting to shipstation. I would not install this app. It seems to be very buggy