Fraud Control logo

Fraud Control

Develop by Shopify
Free App

Block known fraud and automate operations to maximize revenue.

Custom rule creation
Fraud risk reports
Fraud trend analytics
Automated fraud operations
Predefined rule recommendations
Checkout fraud blocking

About Fraud Control

Launched May 10, 2023

Categories

Description

Understand your fraud risk, block known fraud and automate operations to maximize revenue.

Fraud Control provides you with the tools to automate fraud operations and maximize revenue. Understand your store's fraud risk with analytics, such as acceptance and high-risk order rates. Fraud Control will recommend predefined rules or you can create custom rules to block known fraudsters in the checkout before they become orders.

Fraud Control provides you with the tools to automate fraud operations and maximize revenue. Understand your store's fraud risk with analytics, such as acceptance and high-risk order rates. Fraud Control will recommend predefined rules or you can create custom rules to block known fraudsters in the checkout before they become orders. more
  • Fraud risk reports for your store.
  • Analytics to show fraud trends over time.
  • Automation through Flow to reduce time spent on fraud.
  • Block checkouts before they become orders.

Pros

  • Automation of fraud operations reduces manual effort and saves time.
  • Provides comprehensive analytics to understand fraud risks and trends over time.
  • Offers predefined rules and custom rule creation to effectively block known fraudsters.
  • Integrates with other systems to provide seamless operation and automation.
  • Ability to block fraudulent transactions at the checkout stage before they become orders.

Cons

  • May require a learning curve to effectively set up and configure custom rules.
  • Initial setup and integration with existing systems might be time-consuming.
  • Dependence on the app's predefined rules might not cover all unique fraud scenarios.

Rating And Reviews

Xnito

Jul 22, 2024  on Shopify

FIGS

Apr 12, 2024  on Shopify

At FIGS, we use Fraud Control as the sole source of combating against credit card, chargebacks, reseller, and other types of e-commerce fraudulent activities. I do wish this app had more/better/more detailed functionality to better serve our growing platform.

eJools

Mar 20, 2024  on Shopify

I think that the reviewers that are giving low scores here are missing the boat. This tool adds some powerful capabilities. It is not just the dashboard. It seems to conditions to FLOW. We were paying a 3rd party company to guarantee our orders against fraud. They accepted more than 99% of the orders which was good, but at a cost that added up to a high monthly amount. After installing Fraud Control, I went to create some creative FLOWs (you need this free app too) and each time an order came in it runs through plenty of rules and uses the fraud risk score which has been pretty good. AVS, and a slew of other properties of the order. I also exempt regular orders from this check and exempt Shop Protect orders from this check. I believe that we will have almost the same success rate as we had with the paid company. I let it run for a few weeks together and now removed the paid company. (I gave them a chance to reduce their cost first) I just added this to my 2nd store today, because of the success with the first store. I run this in conjunction with a paid invoice printing app and when the printing app sees a Fraud tag on the order (add by my flow), it prints a big "Don't ship - FRAUD" on the order. Now, I just need to add the same thing for a "HOLD" which I sometimes add to the order when needed in further examination which I haven't needed so far. I hope that everyone sees the benefit that I do and get the most from it causing Shopify to build it our even better.

Purify Life

Sep 24, 2023  on Shopify

I turned on this tool and it didnt block fraudulent orders, now someone opened 53 orders in 3 days and stole nearly thousands of units that will result in thousands of dollars in chargebacks!

Select Australia

Aug 27, 2023  on Shopify

It literally does nothing that is new or useful. Just a dashboard, that tells you how many charge backs. Useless. I would have thought a basic template would be to block by IP, and other patterns, rather than just email address. Don't bother.

SFSCA - DEV

Jul 26, 2023  on Shopify

This doesn't let you block high risk orders from completing a checkout - it only prompts you to install a shopify Flow to cancel said order after it has already been submitted. That being said, the checkout blocking is great, but it only lets you block orders based on customer's address, email, or IP address - making it almost entirely useless unless you know who is going to submit a fraudulent order before it happens. There isn't even an option to block customers that have previously submitted a chargeback! you have to add their email addresses manually, one at a time!

Green Electrical Supply

Jun 18, 2023  on Shopify

All this really provides is a little fraud dashboard. All the automations are done via Flow anyway, which can be done without having this app installed. It attempts to make it easier to install ready made Flows, but the the install template links all fail, so you have to go to Flow and find the template. I ended up combining two Flows,so there is just one flow that runs - if order is not high fraud risk it will capture the payment, or if high risk, tag and cancel the order.

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