Reviews: MAG: Form Builder

Customer reviews: MAG: Form Builder

Reviews (74)

Overall rating

4.5

5

35
4

1
3
2
1

2

What Merchants Think

The "MAG: Form Builder" app receives overwhelmingly positive feedback from merchants. Users appreciate its simplicity and ease of use, alongside the robust support provided by the MyAppGurus team. The app offers a functional solution for merchants needing customizable forms, with many noting quick and efficient customer support as a standout feature. While the app largely meets users' needs, recent changes to pricing plans have sparked some negative responses.

Key Strengths

Intuitive and user-friendly interface for easy form creation.
Highly responsive and helpful customer support team.
Customizable features including theme-matching CSS.
Supports integration and automation with Shopify.
Offers free and flexible plans to accommodate different needs.

Common Concerns

Unexpected removal of the free pricing tier causing inconvenience.
Occasional technical issues with form submissions and message displays.
Some communication challenges with customer support.
Pricing adjustments and transitions could be handled more smoothly.

Final Thoughts

"MAG: Form Builder" is a well-regarded tool for merchants wishing to create customizable forms with ease. Its standout feature is its support team, praised for quick and effective problem resolution. Despite recent concerns about changes in the free plan, the app remains a favorite for its functionality and ease of use, making it a highly recommended choice for many users.

ComicCapsule

Feb 08, 2024 on Shopify

Honestly, one of the easier apps out there to use and more importantly, responsive support team! Their guide given is super clear and we have no issues using this app so far! Perfect

flinno

Jan 16, 2024 on Shopify

- The app incorporates all essential features, making it easy to get started. Anticipating further enhancements. - The support team efficiently resolves my issues. Optimizing the chatbot would be a valuable addition.

Enviro Flex Pack

Jan 05, 2024 on Shopify

I don't get what the hype is... upon setting up the forms I encountered so many difficulties - 1. all of my answered checkboxes are not showing in submissions 2. did not receive email upon checking and entering admin configure email 3. there's no submission complete message. all my answers were erased after clicking "Submit". There should be a thank you message afterward. Spoke to cs but they have a hard time understanding me just keep repeating the same thing... So disappointed and a waste of time.

Boards by B

Nov 06, 2023 on Shopify

I have had some great parts of this app and some frustrating parts, but the people who work for the app were able to fix my issues. For this, I’m giving this app 5 stars again. They were able to fix the initial horrendous look for the responses and now the responses look great.