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Customer reviews: MAG: Form Builder

Develop by MyAppGurus

Reviews (74)

Overall rating
4.5

What Merchants Think

The "MAG: Form Builder" app receives overwhelmingly positive feedback from merchants. Users appreciate its simplicity and ease of use, alongside the robust support provided by the MyAppGurus team. The app offers a functional solution for merchants needing customizable forms, with many noting quick and efficient customer support as a standout feature. While the app largely meets users' needs, recent changes to pricing plans have sparked some negative responses.

Key Strengths

  • Intuitive and user-friendly interface for easy form creation.
  • Highly responsive and helpful customer support team.
  • Customizable features including theme-matching CSS.
  • Supports integration and automation with Shopify.
  • Offers free and flexible plans to accommodate different needs.

Common Concerns

  • Unexpected removal of the free pricing tier causing inconvenience.
  • Occasional technical issues with form submissions and message displays.
  • Some communication challenges with customer support.
  • Pricing adjustments and transitions could be handled more smoothly.

Final Thoughts

"MAG: Form Builder" is a well-regarded tool for merchants wishing to create customizable forms with ease. Its standout feature is its support team, praised for quick and effective problem resolution. Despite recent concerns about changes in the free plan, the app remains a favorite for its functionality and ease of use, making it a highly recommended choice for many users.

Smiley Toys

Sep 18, 2024  on Shopify

A very good app for different types of forms. I love that they have a free plan too. As a non profit organization that's very helpful. Also the customer service is very good. If you face any problems they help you with it. My only complaint is that there's no export option on free plan. But I understand it but as a non profit organization you want to save money where you can save it.

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