Reviews: Klax Follow‑Up Email Marketing

Customer reviews: Klax Follow-Up Email Marketing

Reviews (190)

Overall rating

4.6

5

11
4
3
2
1

2

What Merchants Think

Merchants express a generally positive sentiment towards "Klax Follow‑Up Email Marketing," appreciating its ease of use and effectiveness in improving customer interaction. While users praise the app's practicality in saving time and boosting customer engagement, some have experienced stability issues which have impacted their overall experience.

Key Strengths

User-friendly interface
Time-saving by automating email follow-ups
Simple email editing without needing extensive HTML skills
Effectiveness in re-engaging customers and collecting reviews
Responsive customer support

Common Concerns

Occasional service interruptions
Lack of prompt support, especially during outages
Pricing concerns, particularly for the mid-tier plans

Final Thoughts

"Klax Follow‑Up Email Marketing" is well-received for its intuitive design and ability to enhance customer communication efficiently. Although some users faced issues with app reliability and customer support responsiveness, its benefits make it a valuable tool for businesses seeking to streamline email marketing efforts.

AMI Onlineshop

Apr 21, 2024 on Shopify

Black Roses Playing Cards

Oct 01, 2023 on Shopify

Ich habe Dank dieser App viele Kunden wieder zurückgewinnen können OHNE dafür zu bezahlen (!) Die E-Mails sind leicht zu bearbeiten, auch ohne großartige html Kenntnisse. Bin froh diese App gefunden zu haben und möchte auch nicht mehr darauf verzichten.

SIRÈNE Malaysia

Sep 27, 2023 on Shopify

Great app, easy to use and nice template to use!

Favor Graphics

Jun 14, 2023 on Shopify

wonderful app, easy to use..................................................................................

Reachy

Apr 18, 2023 on Shopify

Easy setup and good platform.

Lara J

Jan 18, 2017 on Shopify

Great app for email triggers. Even has discount code support.

Maria2lemetry

Apr 11, 2016 on Shopify

Great app, very responsive developer!

The Salty Fox

Mar 01, 2016 on Shopify

Great service from a great app. I was spending heaps of time emailing customers individually after specific product purchases, now Follow Up has saved me time and guaranteed a seamless customer experience. Great work, guys!

Shopping For A Change 4

Sep 15, 2015 on Shopify

I recently began using Follow Up app to send requests out to customers for reviews. It has definitely encouraged more customer reviews and I am very happy with that and the app itself. It was easy to use.

Grip It Australia

Jul 22, 2015 on Shopify

Exactly what I needed! thanks guys keep up the great work! So easy to use and setup! Would be great if you can make your Medium plan cheaper, I'd certainly give it a go!

AllGlass.com

Jun 08, 2015 on Shopify

super easy to use, easy to set up, and works perfectly! one of the top apps in the app store!!