Have been looking for a bot that really engages. Have tried multiple and always find some limitations. Just discovered Flyweight and had a 45 minute meet/chat with Mathias. Showed me the full potential which is beyond expectations. You can really narrow down so the AI can concentrate on specific areas and appear when necessary. The pricing model is so good too. Plus they are still working on lots of new functionalities with Shopify Integration which are going to put them as a leader in Chatbots. Definitely recommend!

Super Funktionalität, tolles Onboarding Gespräch, sehr leicht anpassbar und indivdualisierbar. Wir sind gespannt, wie der Chatbot von unseren Kund:innen angenommen wird.

This app has genuinely transformed the way we connect with our customers. What started as a simple chat tool quickly became an essential part of how we present our brand. The level of customization is remarkable — we were able to create an assistant that feels personal, warm, and aligned with who we are as a company. What stood out most was how seamless everything felt. The experience of shaping our assistant’s personality, tone, and appearance was surprisingly meaningful. It allowed us to bring our brand to life in a way that feels human and thoughtful, not just functional. Our customers now receive support that is calm, professional, and reassuring — exactly the experience we hoped to deliver. This app has added a depth of connection and trust to our store that we didn’t think was possible through AI. Truly impressed, and deeply grateful for what this tool has made possible.

Flyweight to świetna, nowoczesna alternatywa dla przeładowanych czatów jak Tidio czy Willdesk. Interfejs jest czysty, intuicyjny i idealnie pasuje do sklepu premium. AI błyskawicznie analizuje produkty i potrafi prowadzić naturalne rozmowy z klientami. Ogromny plus za hosting w UE i zgodność z RODO

I have to say that I am very impressed! The chatbot has learnt everything about my store and the interactions and responses to questions are fantastic! Very pleased that I decided to try Flyweight AI Chat

Super App and a Real Eyeopener! Flyweight AI is an outstanding chatbot app based on GPT-4.0. It delivers clear, precise answers to customer inquiries and even allows seamless linking to products and services. Highly recommendable for any business looking to enhance customer communication. And best of all: responsive and helpful customer support!

I just started using this app and it's fantastic. No need to feed it with questions and answers, the app learn everything alone and give very inteligent responses. Perfect and professional. Thank you.

Für einen erfahrenen eCommercler mit KI Leidenschaft ist die Einrichtung leicht, sauber und schnell auch ohne Support möglich. Freue mich auf den Support für das Finetuning. Hinweis ans Team: Mehr Hilfsdokumente (und deutsche Sprache für ein Deutsches Unternehmen) bringen echten Mehrwert.

We're using this app on conquestauto.com. This app is insanely good. This app answers some technical. questions, That even I don't know the answer to offhand. This app does everything, answers all customer questions, helps with tracking and returns. Our call volume has dropped by about 90%, as this app does most of the work for us. We have so much more free time now that we're not constantly answering phone calls of things that are handled by this app. This is a true five star app and support is fantastic. The only con I could find with this app is that they charge a commission on our plan which takes 1.5% of the sale price. In my opinion, it should just be a flat rate for the monthly with no commission. Other than that, though great app.

I have been testing it and so far so good, would love to be able to extend usage to whatsapp and instagram. Also an unlimited plan for bigger stores with a lot of sessions.