Reviews: Flook: PDF Catalog to Flipbook

Customer reviews: Flook: PDF Catalog to Flipbook

Reviews (13)

Overall rating

3.9

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What Merchants Think

Overall, merchants have mixed reviews about the "Flook: PDF Catalog to Flipbook" app. Some praise its ease of use and integration capabilities, along with responsive customer service. However, others have experienced technical issues and subpar customer support, leading to dissatisfaction with the app.

Key Strengths

Simple setup and user-friendly interface.
Effective integration into websites for showcasing PDFs as flipbooks.
Responsive and helpful customer service, particularly praised by some users.
Ability to implement additional tools and features upon request.
Highly recommended for businesses that use PDF catalogs.

Common Concerns

Instances of poor customer support and unresponsive communication.
Technical issues with flipbook display not functioning properly.
Concerns over application downtime and lack of timely updates.
Unexpected subscription price increases without prior notification.
Billing issues, including charges despite app not being used.

Final Thoughts

The "Flook: PDF Catalog to Flipbook" app is generally appreciated for its functionality and ease of use, providing a valuable tool for presenting PDF catalogs effectively. However, consistent and reliable customer support is vital to ensure merchant satisfaction. Addressing the technical and support issues reported by some users would enhance the app's overall reception and usefulness.

The Vermont Urn Co

Apr 15, 2024 on Shopify

Leonisa Puerto Rico

Apr 21, 2023 on Shopify

We are 100% satisfied with the APP and with the service. The APP does what it promises and even more, we got a needed tool implemented for adding parameters at the end of all product URLs to track ambassadors. And regarding the service, both Kwakuvi and Adriana are great at explaining how to use the APP and its features.

Bata Arenal Grande

Nov 08, 2022 on Shopify

Excelente Atencion y muy buena aplicacion. Cada vez que se necesita ayuda, siempre hay una persona disponible en el chat respondiendo las consultas.

Keltek Distribution

Jul 08, 2022 on Shopify

This app is great if you have catalogues in pdf form and you want your customers to be able to see all you have to offer. It is so easy to use and works brilliantly, delighted with it because it adds a great feature to our online presence and offering. I would highly recommend it.

Jude Connally

Aug 18, 2020 on Shopify

Needed a quick and easy way to add our Lookbook to our site. Found this app, signed up for the free version to play around then immediately signed up for the reasonably priced pay version. Got it posted to the site in a matter of minutes! I reached out with 2 functionality questions last week and they added the features this week! Great app and great customer service!