Flook: PDF Catalog to Flipbook logo

Customer reviews: Flook: PDF Catalog to Flipbook

Reviews (13)

Overall rating
3.9

What Merchants Think

Overall, merchants have mixed reviews about the "Flook: PDF Catalog to Flipbook" app. Some praise its ease of use and integration capabilities, along with responsive customer service. However, others have experienced technical issues and subpar customer support, leading to dissatisfaction with the app.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective integration into websites for showcasing PDFs as flipbooks.
  • Responsive and helpful customer service, particularly praised by some users.
  • Ability to implement additional tools and features upon request.
  • Highly recommended for businesses that use PDF catalogs.

Common Concerns

  • Instances of poor customer support and unresponsive communication.
  • Technical issues with flipbook display not functioning properly.
  • Concerns over application downtime and lack of timely updates.
  • Unexpected subscription price increases without prior notification.
  • Billing issues, including charges despite app not being used.

Final Thoughts

The "Flook: PDF Catalog to Flipbook" app is generally appreciated for its functionality and ease of use, providing a valuable tool for presenting PDF catalogs effectively. However, consistent and reliable customer support is vital to ensure merchant satisfaction. Addressing the technical and support issues reported by some users would enhance the app's overall reception and usefulness.

Eleven Loves

Nov 12, 2023  on Shopify

After spending weeks trying to use this app I have uninstalled it and requested a refund. The worst support I have experienced. The flip book doesn't display properly, the "live help" is mainly out of the office, emails are not responded to and when I finally did speak to someone they agreed that my flip book was'n't displaying properly and that someone would come back to me the following day. Nobody cam back to me. i chased and still no response. A total waste of time. Flip book please ensure that I am refunded in full.

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