Overall, merchants have mixed reviews about the "Flook: PDF Catalog to Flipbook" app. Some praise its ease of use and integration capabilities, along with responsive customer service. However, others have experienced technical issues and subpar customer support, leading to dissatisfaction with the app.
Key Strengths
Simple setup and user-friendly interface.
Effective integration into websites for showcasing PDFs as flipbooks.
Responsive and helpful customer service, particularly praised by some users.
Ability to implement additional tools and features upon request.
Highly recommended for businesses that use PDF catalogs.
Common Concerns
Instances of poor customer support and unresponsive communication.
Technical issues with flipbook display not functioning properly.
Concerns over application downtime and lack of timely updates.
Unexpected subscription price increases without prior notification.
Billing issues, including charges despite app not being used.
Final Thoughts
The "Flook: PDF Catalog to Flipbook" app is generally appreciated for its functionality and ease of use, providing a valuable tool for presenting PDF catalogs effectively. However, consistent and reliable customer support is vital to ensure merchant satisfaction. Addressing the technical and support issues reported by some users would enhance the app's overall reception and usefulness.
Klub Natura
Sep 23, 2022
on
Shopify
The application has stopped working and there has been no response from the owner for several hours and the application is still not working. Pay more attention to your customers because it translates into our customers. A blameworthy situation. I like the app, but customer service and unannounced subscription price increases are unacceptable.