FlavorCloud App Review: Features, Pros & Cons for Shopify

Customer reviews: FlavorCloud – Global Shipping

FlavorCloud simplifies global shipping for Shopify merchants by automating international logistics, duties, and compliance. This review highlights its features, pros, cons, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (64)

Overall rating

4.9

5

20
4
3
2
1

2

What Merchants Think

Merchants consistently praise "FlavorCloud – Global Shipping" for transforming their international shipping processes. Many highlight the app’s reliable customer support and its ability to seamlessly integrate into their existing operations. Several reviewers mention a noticeable improvement in efficiency and cost-effectiveness, making the app a key component in their global shipping strategy.

Key Strengths

Exceptional customer service, particularly noted by representatives like Keali Collier and Kelley Kim.
Ease of onboarding and system integration, notably with platforms like Shopify.
Real-time quotes and cost-effective international shipping solutions.
Comprehensive handling of international duties and taxes.
Ability to streamline international business operations, making shipping a "breeze."

Common Concerns

Issues with FedEx shipments from the UK; lack of compensation for lost parcels.
Need for clearer processes regarding label and tracking number generation, particularly in the UK.
Occasional communication lapses during refund and processing mishaps.

Final Thoughts

"FlavorCloud – Global Shipping" is widely appreciated for its robust customer support and user-friendly interface, making international shipping significantly more accessible and efficient for businesses. While there are some concerns regarding specific logistics processes, the overall reception is highly positive, marking it a valuable tool for businesses looking to expand their international reach.

Society Nine

May 13, 2020 on Shopify

No technology is perfect - let's be real here. No product ever is. However, it always comes down to service. We were in a pinch and needed cost estimates for a brand new product that wasn't live on our site yet, and really needed their help ASAP. Their team stepped up and gave us the estimates BEFORE end of business day, same day, after hearing our urgency. We've had other instances with issues with refunds and processing, and through diligent communication, they addressed the issues immediately with sincere apologies for miscommunications that occurred. We are all human in the end - and so, it comes down to service. Flavorcloud is a fantastic service and a great team.

Teadorabeauty

Feb 28, 2018 on Shopify

Gave us overnight ability to ship internationally, w/o any huge effort or cost. Great integration with shopify, great customer service and super simple on-going ability to ship internationally at great rates which is also we something we were not able to offer. AMAZING!