Filey App Review: Features, Pros & Cons for Shopify

Customer reviews: Filey ‑ Files Backup & Export

Filey is a powerful Shopify app designed to simplify file management for merchants. This review covers its features, pros, cons, and real user feedback to help you decide if it's the right fit for your store.

Reviews (208)

Overall rating

4.9

5

112
4

2
3
2
1

3

What Merchants Think

Overall, merchants have highly positive feedback for "Filey ‑ Files Backup & Export". They appreciate the app's straightforward functionality, reliable performance, and its ability to efficiently handle tasks that Shopify does not readily offer. Users frequently mention time savings and ease of use as standout benefits.

Key Strengths

Fast and easy to use, takes only a few clicks to back up files.
Saves a significant amount of time, particularly for batch downloads.
Offers functionality missing from Shopify, particularly for downloading files.
Free to use, with many praising the cost-effectiveness.
Simple installation process and intuitive user interface.

Common Concerns

Limited customer support and responsiveness for inquiries.
Lack of options to download other content like product descriptions or blog posts.
Some users experienced initial errors during downloads and installation.

Final Thoughts

"Filey ‑ Files Backup & Export" is widely regarded as a valuable tool for Shopify merchants looking to efficiently manage and back up their files. While it excels in simplicity and effectiveness, addressing customer support and expanding download capabilities could further enhance the user experience.

Daysinnimages

Jul 22, 2024 on Shopify

Thank you sooooo much for stepping in where Shopify has failed. You are a HERO!

White Cuervo

Jul 20, 2024 on Shopify

Does exactly what it's supposed to do!

AshwaMaca

Jul 17, 2024 on Shopify

Awesome App. Easy to use and it downloads all your files

TriPP With Vicki

Jul 12, 2024 on Shopify

thank you for making everything easier for me

Full Health Designs

Jul 11, 2024 on Shopify

Thank you for this amazing app. Highly recommend. I downloaded around 3,900 images from shop in a couple of minutes. If you own a Shopify shop, this is a Must Install!

Arconiz

Jul 11, 2024 on Shopify

Such an amazing app for shopify users. Amazing part is that Filey is free to use, you dont have to pay any penny. Thanks Filey

Kurt Supermarket

Jul 09, 2024 on Shopify

Made work easier!

Annieglass

Jul 08, 2024 on Shopify

One click and all images on our Shopify page were downloaded. Couldn't be easier and it was free!

Sense Lite™

Jul 07, 2024 on Shopify

Amazing app, i was struggling for ages to export my files as i had a 3rd party set up my store and filey done it so easy!

La Casa Cubana

Jun 30, 2024 on Shopify

very awesome application with free and actively work with store managing images.

Johan Lenox

Jun 28, 2024 on Shopify

Bull Terrier World

Jun 27, 2024 on Shopify

Great app for downloading files from your Shopify store, although it would be better if there was an option to download other content like product descriptions and blog posts.

SoyCharlie → Delivery

Apr 25, 2024 on Shopify

Funciona a la perfección. Exelente app. Voy a probar la verión Pro de inmediato.

Plein is in the Air

Apr 18, 2024 on Shopify

This is a life saver! Thanks!!!!!

AV LEATHERCRAFT

Apr 17, 2024 on Shopify

Brilliant! Just used it to download ALL my file from Shopify, since they do not offer a feature to select and download all the files at once. Thanks

MACK Industrial

Apr 17, 2024 on Shopify

Brinley Williams

Apr 16, 2024 on Shopify

Brilliant bit of kit - nice 1 !

Khakis of Carmel

Apr 15, 2024 on Shopify

Works exactly as expected (very refreshing experience!) :)

PRINT&EXPLORE

Apr 15, 2024 on Shopify

An amazing App. I was able to download my store files in a minute. Thank you!

Nature by Jade

Apr 11, 2024 on Shopify

Worked great!