Filey App Review: Features, Pros & Cons for Shopify

Customer reviews: Filey ‑ Files Backup & Export

Filey is a powerful Shopify app designed to simplify file management for merchants. This review covers its features, pros, cons, and real user feedback to help you decide if it's the right fit for your store.

Reviews (331)

Overall rating

4.9

5

101
4

1
3
2
1

3

What Merchants Think

Overall, merchants have highly positive feedback for "Filey ‑ Files Backup & Export". They appreciate the app's straightforward functionality, reliable performance, and its ability to efficiently handle tasks that Shopify does not readily offer. Users frequently mention time savings and ease of use as standout benefits.

Key Strengths

Fast and easy to use, takes only a few clicks to back up files.
Saves a significant amount of time, particularly for batch downloads.
Offers functionality missing from Shopify, particularly for downloading files.
Free to use, with many praising the cost-effectiveness.
Simple installation process and intuitive user interface.

Common Concerns

Limited customer support and responsiveness for inquiries.
Lack of options to download other content like product descriptions or blog posts.
Some users experienced initial errors during downloads and installation.

Final Thoughts

"Filey ‑ Files Backup & Export" is widely regarded as a valuable tool for Shopify merchants looking to efficiently manage and back up their files. While it excels in simplicity and effectiveness, addressing customer support and expanding download capabilities could further enhance the user experience.

Bull Terrier World

Jun 27, 2024 on Shopify

Great app for downloading files from your Shopify store, although it would be better if there was an option to download other content like product descriptions and blog posts.

SoyCharlie → Delivery

Apr 25, 2024 on Shopify

Funciona a la perfección. Exelente app. Voy a probar la verión Pro de inmediato.

Plein is in the Air

Apr 18, 2024 on Shopify

This is a life saver! Thanks!!!!!

AV LEATHERCRAFT

Apr 17, 2024 on Shopify

Brilliant! Just used it to download ALL my file from Shopify, since they do not offer a feature to select and download all the files at once. Thanks

MACK Industrial

Apr 17, 2024 on Shopify

Brinley Williams

Apr 16, 2024 on Shopify

Brilliant bit of kit - nice 1 !

Khakis of Carmel

Apr 15, 2024 on Shopify

Works exactly as expected (very refreshing experience!) :)

PRINT&EXPLORE

Apr 15, 2024 on Shopify

An amazing App. I was able to download my store files in a minute. Thank you!

Nature by Jade

Apr 11, 2024 on Shopify

Worked great!

Keplove

Apr 11, 2024 on Shopify

Did exactly what it should do, 10/10.

Family Crafts

Apr 10, 2024 on Shopify

For what I wanted, this app was perfect. It allowed me to download every file from the content area with ease to allow me to optimize my files in bulk.

Evisu HK

Apr 08, 2024 on Shopify

Tradewithtren

Apr 03, 2024 on Shopify

the best APP

Sparkling Eve

Mar 29, 2024 on Shopify

Auto Finesse® UK

Mar 27, 2024 on Shopify

It does what it says in the tin. I needed to download all media from my store and it did! It works as intended. Nice to have: I wish you could select specific files to download. However, let's not forget this is within the free plan.

Aliments Farmhouse Food

Mar 20, 2024 on Shopify

Did exactly what it said it would do. Thanks for the app

HANON

Mar 20, 2024 on Shopify

Worked perfectly

ZPEY

Mar 17, 2024 on Shopify

Simple and easy and as fast as the net - great app

bester-papa.de

Jan 14, 2024 on Shopify

Simply awesome. It works right out of the box and it´s free. Downloaded all my images with a blink of an eye. Will have a look if there are other apps from this developer I may use.

Halfcrazed Technologies

Jan 13, 2024 on Shopify

Great, even at the free plan. Works as expected.