Filey App Review: Features, Pros & Cons for Shopify

Customer reviews: Filey ‑ Files Backup & Export

Filey is a powerful Shopify app designed to simplify file management for merchants. This review covers its features, pros, cons, and real user feedback to help you decide if it's the right fit for your store.

Reviews (208)

Overall rating

4.9

5

112
4

2
3
2
1

3

What Merchants Think

Overall, merchants have highly positive feedback for "Filey ‑ Files Backup & Export". They appreciate the app's straightforward functionality, reliable performance, and its ability to efficiently handle tasks that Shopify does not readily offer. Users frequently mention time savings and ease of use as standout benefits.

Key Strengths

Fast and easy to use, takes only a few clicks to back up files.
Saves a significant amount of time, particularly for batch downloads.
Offers functionality missing from Shopify, particularly for downloading files.
Free to use, with many praising the cost-effectiveness.
Simple installation process and intuitive user interface.

Common Concerns

Limited customer support and responsiveness for inquiries.
Lack of options to download other content like product descriptions or blog posts.
Some users experienced initial errors during downloads and installation.

Final Thoughts

"Filey ‑ Files Backup & Export" is widely regarded as a valuable tool for Shopify merchants looking to efficiently manage and back up their files. While it excels in simplicity and effectiveness, addressing customer support and expanding download capabilities could further enhance the user experience.

Turner Hat Company

Oct 24, 2024 on Shopify

Does what it says! For Free! Awesome!

JAG Grills

Oct 18, 2024 on Shopify

Thank you for making this app. Saved me, literally, hours of my life. Probably days. How this isn't a standard feature in Shopify is beyond me, but thank you, thank you, thank you a million times over.

Approved Hydraulics Limited

Oct 15, 2024 on Shopify

Does waht it says on the tin...

Club Muntaner

Oct 07, 2024 on Shopify

Brilliant!

Forideal.pk

Oct 05, 2024 on Shopify

great

いい暮らしオンラインショップ

Oct 03, 2024 on Shopify

It is convenient to download all Shopify files at once. Great app!

Barbera Ísland

Oct 01, 2024 on Shopify

Such a time saver, love it!

The Parcel Carts

Sep 27, 2024 on Shopify

good services

bellie

Sep 19, 2024 on Shopify

easy, great!

lemerlegolf

Sep 05, 2024 on Shopify

Perfect App, thanks to the team !

Dogs Pure Love Store

Aug 31, 2024 on Shopify

This app is fantastic! It's incredibly straightforward and user-friendly. Highly recommend it! Thank you so much!

OMC Formal

Aug 28, 2024 on Shopify

What a wonderful app! Very useful and helpful!

interiahospitality-choicehotels

Aug 26, 2024 on Shopify

Amazing tool! Fast and easy, what else could I ask for? Thank you so much Filey Team!!!!

Clever Kit

Aug 20, 2024 on Shopify

Easy and simple. Install app - it downloads all my product images. DONE. in 10 seconds. now i can use them for ads, social media and other places outside of shopify.

Think Patchwork

Aug 17, 2024 on Shopify

This app was very easy to install and use. Files were downloaded quickly and nothing was missed. Thanks for such a useful tool!

Lesandra Designs

Aug 11, 2024 on Shopify

Great app and it's free. Does what it's supposed to and doesn't charge an arbitrary fee. Thank you for your contribution!

HillBunker Farms

Aug 09, 2024 on Shopify

EXACTLY what I needed. I wanted to download all images from my site and this thing did it with one click.

Paper Cart

Aug 07, 2024 on Shopify

Harlenquest.com

Aug 04, 2024 on Shopify

Fast and easy. Literally, ONE CLICK as described!

Sacred Geometrical

Jul 28, 2024 on Shopify

Nice to see a free app that does something useful that it says it does! Downloaded every image in my store, (5700 in 2 zip files as there were more than its limit). Simple. Thanks!