Digital Downloads ‑ Filemonk logo

Customer reviews: Digital Downloads ‑ Filemonk

Develop by Artos Software

Reviews (413)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed high satisfaction with "Digital Downloads ‑ Filemonk", highlighting its ease of use, seamless integration with Shopify, and excellent customer support. Many users found the app to be a game-changer for their digital sales, appreciating its functionality and reliability. The support team's responsiveness and assistance in resolving issues have been widely praised, contributing significantly to the positive feedback.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient handling of digital product delivery
  • Responsive and helpful customer support
  • Reasonable pricing with flexible plans
  • Customization options for download pages and emails

Common Concerns

  • Lack of customizable options for download page appearance
  • Absence of live chat support; relies on email communication
  • Limited features available on the free plan
  • Some merchants experience minor initial setup challenges

Final Thoughts

"Digital Downloads ‑ Filemonk" is highly regarded by its users for enhancing the digital product delivery experience on Shopify. Its user-friendly design, coupled with strong customer support, makes it an excellent choice for merchants looking to sell digital products. While there are areas for improvement, such as more customization options and live chat support, the app's strengths in functionality and service have driven a strong positive reception.

Needle Eye Patterns

Aug 22, 2024  on Shopify

Great app, great customer support. love it!!!

We, Future Leaders - Education Resources

Aug 22, 2024  on Shopify

I'm happy with Filemonk, and most happy about the support! Very quick response time, thorough responses, overall very friendly. Highly recommend :)

Final Touches Design Studio

Aug 20, 2024  on Shopify

I love it!! It’s great and my customers are happy!!

PLR Studio

Aug 20, 2024  on Shopify

Great app and friendly support!

totkorner

Aug 19, 2024  on Shopify

Easy to use.

Tender Moments

Aug 18, 2024  on Shopify

I had an issue setting up the Dkim autentication and Anaam helped me in the blink of an eye!!!! 10/10 customer support!!! And the app is amazing!!!

GOBO GALLERY

Aug 15, 2024  on Shopify

Very user friendly. Fantastic tech support.

Pocket friendly

Aug 12, 2024  on Shopify

Super and easy to use.

WFH Girlie

Aug 10, 2024  on Shopify

Digital Downloads with Filemonk has supported my business in great ways! It's so easy to use and makes running my business so much smoother! I love this app!

Sara Baun

Aug 08, 2024  on Shopify

This app is very good, I've never had a problem and neither had my clients, also the users support is great!

BestOfHerself

Aug 08, 2024  on Shopify

Amazing!

Pretty Digitals

Aug 06, 2024  on Shopify

Fast customer service, and the app is very easy to setup and use!

My NEXT System | CAD

Aug 06, 2024  on Shopify

It's clean and easy to use. I like the UI and the company is responsive. It's my app of choice for digital distribution.

My Store

Aug 04, 2024  on Shopify

i ll recomend it to my frends

American Composers Alliance

Aug 04, 2024  on Shopify

Tons of customization options for customer views, emails, orders, etc; easy bulk importing of digital files and bulk attachment to products; quick responsiveness by team - really excellent app!

VYTAL

Jul 31, 2024  on Shopify

Inexpensive, easy to use. Got me to do what I wanted without the confusion!

reBrand.Me

Jul 30, 2024  on Shopify

Very user friendly and extremely helpful support

Brushora

Jul 29, 2024  on Shopify

Great app, easy to install and understand. Glad to have an app that can be easily integrated with Thank you page for customers just to download digital products. Support is amazing.

Huxey

Jul 28, 2024  on Shopify

Love the app. Does exactly what it says and there's a free plan too. Plus, the support team is super awesome.

My Store

Jul 28, 2024  on Shopify

Everything worked perfectly, thanks to sneha from filemonk team for helping me setup my store.

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