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Fidence logo

Fidence

Develop by Shopify

$6.99

/ Month
7 Days Free Trial

Encourage customers to leave some feedback with a great design

Color customization
Custom widgets
Collect feedback
Innovative design
Review suggestions
Widget combination
Organized dashboard

About Fidence

Launched Jul 23, 2024

Categories

Built by Shopify

BON Loyalty Rewards Program logo
(1,481 Reviews)
  • Sponsored

Loyalty rewards program with points, POS, referrals &...

Description

Easy to review and easy to manage, a pleasant experience with amazing design. That's our mission.

The purpose of a review app is to encourage customers to leave some feedback, collect it and show it for new buyers, as social proof. Fidence comes in with an innovative proposal, to make the reviewing process easier and enjoyable, through suggestions and a wonderful design. At the same time, we value simplicity and power in management: the store owner should be able to control everything in a simple and organized dashboard. A healthy balance between great usability and widget customization.

The purpose of a review app is to encourage customers to leave some feedback, collect it and show it for new buyers, as social proof. Fidence comes in with an innovative proposal, to make the reviewing process easier and enjoyable, through suggestions and a wonderful design. At the same time, we value simplicity and power in management: the store owner should be able to control everything in a simple and organized dashboard. A healthy balance between great usability and widget customization. more
  • Collect unlimited feedback about your product, store, customer service and more
  • Innovative design, beautifully designed widgets, fully customized
  • Quick review suggestions, to encourage more customers to leave feedback
  • Use your store colors on the review widgets
  • Combine different widgets, styles and colors to create amazing experiences

Pros

  • Encourages customers to leave feedback
  • Collects feedback for social proof to attract new buyers
  • Innovative and user-friendly design for reviews
  • Suggestions feature to make leaving reviews easier
  • Beautifully designed and fully customizable widgets
  • Simplicity and power in management with an organized dashboard
  • Unlimited feedback collection (product, store, customer service, etc)
  • Ability to use store colors on review widgets
  • Combine different widgets, styles, and colors for personalized experiences

Cons

  • No information on compatibility with other platforms
  • Possibly high learning curve for widget customization
  • Limited mention of integration with existing store systems
  • Potential for over-customization leading to inconsistent user experience
  • No clear mention of data export or analytics features

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