Reviews: DDSHOP FAQ Page

Customer reviews: DDSHOP FAQ Page

Reviews (261)

Overall rating

4.8

5

72
4
3

1
2
1

2

What Merchants Think

Merchants generally have a very positive impression of the "DDSHOP FAQ Page" app. It is praised for its ease of use, flexibility, and excellent customer support. Many users appreciate the app's ability to quickly create a professional and organized FAQ page, which enhances the user experience on their websites. However, some users have noted technical issues and unexpected charges, though these seem to be outliers in the overall feedback.

Key Strengths

Easy to set up and use with a user-friendly interface.
Provides various customization options, including different styles and templates.
Responsive and helpful customer support, often praised for quick responses and efficiency.
Enhances SEO and integrates well with Shopify stores.
Free plan availability, beneficial for small businesses.

Common Concerns

Technical issues encountered with specific features, such as the "submit a question" feature.
Confusion over the app being free but having charges in some cases.
Some functionalities causing issues with other store features, such as variant selections.

Final Thoughts

Overall, the "DDSHOP FAQ Page" is a valuable tool for merchants looking to create a comprehensive FAQ section on their websites effortlessly. While mostly positive, attention to occasional technical issues and misunderstanding around usage charges could further enhance the app's reputation. Given its functionality, support, and free option, it remains a recommended choice for many Shopify store owners.

O'éclats

Jul 04, 2024 on Shopify

Service client et application au top.

Jugnista

Jul 01, 2024 on Shopify

This is a great app to build and manage your preview. We are really shocked to see all the themes and options are provided free and that too with the quality of paid apps, thank you DDSHOP team

Berkey Water Canada

Apr 18, 2024 on Shopify

FAQ is just what we were looking for. With help from FAQ Page support, unchecking the " Jquery" in Settings resolved the issue.

Gainsville

Apr 12, 2024 on Shopify

What are you looking for? A quality FAQ app that's easy to install, easy to use and backed by amazing customer service, ohhh, and FREEEEEEEE? Well, I feel terrible about the free part because this app gives our company so much value. So, install it! Have any questions, reach out to the developer, they reply quickly and go above and beyond. Thanks again! :-)

Parently

Apr 10, 2024 on Shopify

Metusalem Biolabs

Apr 09, 2024 on Shopify

App works well, its free, has categories and is easy to add, remove and edit questions and answers. Small misunderstanding on our side setting up the FAQ page but the app support answered immediately, made the changes on our end for us and fixed the Problem within minutes. Highly reccommend

VARON

Apr 09, 2024 on Shopify

very quick support

APRIME 環保襪

Apr 07, 2024 on Shopify

fast response

Marz Wellness

Mar 20, 2024 on Shopify

Love this app! It’s been great to organize my FAQ page and their support has been very helpful thus far.

Scovvii Professionele Overschoenen

Jan 18, 2024 on Shopify

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Acu Seeds

Jan 04, 2024 on Shopify

great app and great customer service

Leela Institute of Professional Studies

Nov 23, 2023 on Shopify

I had a great experience with APPSDDSHOP! Dealing with a Shopify store issue, their support was incredibly prompt and efficient, resolving my issue swiftly. Highly recommended!