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Customer reviews: Facebook & Instagram

Develop by Meta

The Shopify Facebook app helps merchants seamlessly integrate their store with Facebook to sell products, run ads, and engage customers. Reading reviews from real users can help you decide if it’s the right tool to grow your business.

Reviews (4,653)

Overall rating
3.9

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Vero Shop

Jun 27, 2025  on Shopify

TrendHives

Jun 27, 2025  on Shopify

ForComfort.Store

Jun 27, 2025  on Shopify

Olexen Shop

Jun 27, 2025  on Shopify

Radaar Store

Jun 27, 2025  on Shopify

Muito bom!

La Plume Sportive

Jun 27, 2025  on Shopify

FLEXIVERA

Jun 26, 2025  on Shopify

Dr. Buddha

Jun 26, 2025  on Shopify

super happy and very good way to synchronize

Silmax pro

Jun 26, 2025  on Shopify

Sahel shop

Jun 26, 2025  on Shopify

tres interessant cette connexion fluide et adaptee aux besoins des e-commercants ,je recommande vivement

GamaStore

Jun 26, 2025  on Shopify

Tudo ok!@

Espira Aloe Vera

Jun 26, 2025  on Shopify

top

MaCriVa

Jun 26, 2025  on Shopify

Urban California

Jun 26, 2025  on Shopify

ROSBAG

Jun 26, 2025  on Shopify

EasyBuy

Jun 26, 2025  on Shopify

best

Deliber

Jun 25, 2025  on Shopify

Top

Comik Releaf

Jun 25, 2025  on Shopify

Listen up, fellow rebels - setting up Meta ads without this app is like trying to explain the metaverse to your boomer uncle. Unless you're some coding genius who dreams in algorithms, you NEED this thing. I run a comedy T-shirt empire (okay, it's called Comik Releaf and we're still working on the "empire" part), and this app literally saved my sanity. Dynamic product catalogs? Check. Automated descriptions that don't make me sound like a corporate robot? Double check. Let's be real - who can run a legit shop these days without proper social media game? That's like saying "not my president" but still expecting to vote. This tool handles all the techy backend chaos so I can focus on what I do best: creating shirts that make people uncomfortable at family dinners. If you're serious about scaling your business and not spending your life manually updating product feeds like some kind of digital peasant, grab this app. Your future self (and your therapist) will thank you. 10/10 would recommend to all my fellow unfiltered legends. 'Merica! "

Nivans

Jun 25, 2025  on Shopify

top

Ebora Home

Jun 25, 2025  on Shopify

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