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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,767)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Lovepreserve

Nov 16, 2024  on Shopify

Estou amando usar

Collina joias

Nov 16, 2024  on Shopify

Trainoble

Nov 16, 2024  on Shopify

awesome template to improve

10k Reactions

Nov 16, 2024  on Shopify

Amazing they can help

Pet portraits by Neal Forster

Nov 16, 2024  on Shopify

so far good app

Beavely Home

Nov 16, 2024  on Shopify

Hello, J'utilise Facebook et Instagram pour mon commerce et aussi pour le plaisir de découvrir de super Tutos et des News à gogo... Tooop :)

I AM NUWAUBIAN

Nov 15, 2024  on Shopify

Fashionably Remote

Nov 15, 2024  on Shopify

NANCYLIFE

Nov 15, 2024  on Shopify

good

Poedagar Brasil

Nov 15, 2024  on Shopify

App muito útil e agrega bastante para vender mais no facebook e instagram usando o catálogo

Universo

Nov 15, 2024  on Shopify

Excelente essas configurações. Muito fácil de ascese.

SKULPTORIA

Nov 15, 2024  on Shopify

Amazing Feature! That helps me to monitor and track my campaigns with ease.

gosejuret&somn

Nov 15, 2024  on Shopify

bra !

Elite Varejo

Nov 15, 2024  on Shopify

bom

Pine&Frost

Nov 15, 2024  on Shopify

very good!

Home 4U

Nov 14, 2024  on Shopify

The Facebook & Instagram app is a fantastic tool for connecting my Shopify store with social media platforms. The setup was relatively easy, and I appreciated how the app streamlined the process of syncing my products for shoppable posts. It has definitely helped in improving my store's visibility and engagement. However, I did encounter some challenges with product syncing. Occasionally, products would take a while to appear on Instagram, which caused some delays in running promotions. Additionally, navigating the app could be slightly more intuitive, especially for managing multiple accounts. That said, the customer support team was helpful and responsive in resolving these issues. Overall, this app is a valuable addition to my Shopify store, and I look forward to future updates that might improve its functionality further.

Fintora Rotterdam

Nov 14, 2024  on Shopify

goeie tool

VellenStore

Nov 14, 2024  on Shopify

Muito bom aplicativo

MiDu Store

Nov 14, 2024  on Shopify

Great

WasserSorge

Nov 14, 2024  on Shopify

Tolle Möglichkeiten!

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