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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,764)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Atletex

Nov 22, 2024  on Shopify

Bom!

DUPOT

Nov 22, 2024  on Shopify

Happy Harness

Nov 22, 2024  on Shopify

Gudi Gudi Baby

Nov 22, 2024  on Shopify

Muito simples, direto ao ponto

Wearsmarte

Nov 22, 2024  on Shopify

I Like the app

My Store

Nov 22, 2024  on Shopify

it's fantastic for ecommerce lover

Rings Store

Nov 22, 2024  on Shopify

Green Nest

Nov 22, 2024  on Shopify

thank you it was amazing

My Store

Nov 21, 2024  on Shopify

t

Fleurim

Nov 21, 2024  on Shopify

Éclat Tech

Nov 21, 2024  on Shopify

MonyPhe

Nov 21, 2024  on Shopify

Argane Design

Nov 21, 2024  on Shopify

Bien

Vmhdrop.Com

Nov 21, 2024  on Shopify

bom

lemoreleDE

Nov 21, 2024  on Shopify

Lajhou Brasil

Nov 21, 2024  on Shopify

Touch of Beauty

Nov 21, 2024  on Shopify

BYMconfort

Nov 21, 2024  on Shopify

es facil de usar

Original Tigress Pet Shop

Nov 21, 2024  on Shopify

Facebook & Instagram Meta Business was very easy to install on my Shopify account. I will be able to market my Original Tigress Pet Shop easily through my Social Media Channels.

KNTD

Nov 21, 2024  on Shopify

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