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Customer reviews: Facebook & Instagram

Develop by Meta

The Shopify Facebook app helps merchants seamlessly integrate their store with Facebook to sell products, run ads, and engage customers. Reading reviews from real users can help you decide if it’s the right tool to grow your business.

Reviews (4,405)

Overall rating
3.9

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Rei da Pelada

Dec 06, 2024  on Shopify

muito bom

ÂME SANS CIBLE.

Dec 06, 2024  on Shopify

Excellente forme de communication et de gestions ! top!

O.TWO.O

Dec 06, 2024  on Shopify

.

FrostAura

Dec 06, 2024  on Shopify

good

Onme

Dec 06, 2024  on Shopify

good

Motivação MK

Dec 06, 2024  on Shopify

App fácil de instalar e de utilizar, excelente.

Ribelle

Dec 06, 2024  on Shopify

RyPets

Dec 06, 2024  on Shopify

Muito bom!

Gettechnic.com

Dec 06, 2024  on Shopify

MultiClick Shop

Dec 06, 2024  on Shopify

Excelente App, de fácil entendimento!

MSSWIG

Dec 06, 2024  on Shopify

Artinzo

Dec 06, 2024  on Shopify

They are very good

Sumora

Dec 06, 2024  on Shopify

Super App!

Urbfinds

Dec 06, 2024  on Shopify

Muito bom para anunciar

RI Builds

Dec 05, 2024  on Shopify

NexConnect

Dec 05, 2024  on Shopify

ONE WORD: AMAZING

HomeAtmosfer

Dec 05, 2024  on Shopify

very very nice

Gioia's Closet

Dec 05, 2024  on Shopify

ok

Shopy Digital

Dec 05, 2024  on Shopify

ositosjugotones

Dec 05, 2024  on Shopify

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