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Customer reviews: Facebook & Instagram

Develop by Meta

The Shopify Facebook app helps merchants seamlessly integrate their store with Facebook to sell products, run ads, and engage customers. Reading reviews from real users can help you decide if it’s the right tool to grow your business.

Reviews (4,457)

Overall rating
3.9

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

FLORAL SPIRIT

Jan 29, 2025  on Shopify

Useful apps

Priti Henna Art

Jan 28, 2025  on Shopify

Savi Alimentos

Jan 28, 2025  on Shopify

¡Mi experiencia con Facebook e Instagram ha sido sumamente positiva! Estas plataformas no solo me permiten mantenerme conectado con amigos y familiares, sino que también son una herramienta poderosa para descubrir nuevos contenidos y tendencias. ✨ En Instagram, disfruto creando y compartiendo contenido visual, desde fotos hasta historias, mientras interactúo con una comunidad diversa y creativa. Los reels y las herramientas de edición son geniales para explorar mi lado más artístico. Por otro lado, Facebook me resulta ideal para grupos, eventos y mantenerme informado. Es perfecto para organizar reuniones, compartir ideas y hasta aprender cosas nuevas a través de comunidades especializadas. Ambas plataformas han sido clave para promocionar proyectos, conectarme con personas que comparten mis intereses y descubrir oportunidades. ¡Definitivamente son indispensables para el día a día, tanto en lo personal como en lo profesional! ✅✨

Nossa Ótica

Jan 28, 2025  on Shopify

ok

olor.me

Jan 28, 2025  on Shopify

super alles top gewesen kann ich empfehlen

Alessa´s Finds Shop

Jan 28, 2025  on Shopify

legal

My Vegan Dulce de Leche

Jan 28, 2025  on Shopify

Mi tienda

Jan 28, 2025  on Shopify

Mi experiencia es fenomenal, va muy bien y es muy intuitiva.

ELPHER

Jan 28, 2025  on Shopify

Mi sono sempre trovata bene anche con l'assistenza in linea. Grazie

Temos Oferta

Jan 26, 2025  on Shopify

Melhor App

By Disa

Jan 26, 2025  on Shopify

Oli & Max

Jan 26, 2025  on Shopify

ME ayuda mucho, deseando ver como funciona la nueva integracion con IA.

SUD93

Jan 25, 2025  on Shopify

Nytforge

Jan 25, 2025  on Shopify

I would because it has a good UI

JM Loyalty Fashion Store

Jan 25, 2025  on Shopify

My Store

Jan 25, 2025  on Shopify

Integrating Facebook & Instagram with Shopify has been a great experience. The seamless product sync, shoppable posts, and easy ad management have helped boost sales and engagement. The ability to reach a wider audience and drive traffic directly from social media has been invaluable.

ELITE

Jan 25, 2025  on Shopify

Modesty Made

Jan 24, 2025  on Shopify

HOMELA

Jan 24, 2025  on Shopify

Chatamuse

Jan 24, 2025  on Shopify

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