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Customer reviews: Facebook & Instagram

Develop by Meta

The Shopify Facebook app helps merchants seamlessly integrate their store with Facebook to sell products, run ads, and engage customers. Reading reviews from real users can help you decide if it’s the right tool to grow your business.

Reviews (4,487)

Overall rating
3.9

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

E-comerce store

Jun 21, 2024  on Shopify

AZM VARIEDADES

Jun 21, 2024  on Shopify

eu gosto bastante desse app, acho ele muito bom

ALEXANDER JEANS WORLD

Jun 18, 2024  on Shopify

I bought my husband some embroidered jeans to freshen up his wardrobe with something which is not as plain as what he usually wears, I wasn’t sure he would like them, he now lives in his Alexander Jeans By Rohit Bal and has bought two more pairs for himself.

ART WE ALL

Jun 14, 2024  on Shopify

The Unlimited Brand

Jun 13, 2024  on Shopify

Astro gadgets and more

Jun 11, 2024  on Shopify

Mundo da Pesca

Jun 11, 2024  on Shopify

E muito bom eu trabalho mais e com ele

Livrosa

Jun 10, 2024  on Shopify

thanks for aproving my account

RS.import export

Jun 07, 2024  on Shopify

unparallale

Luma Trends

Jun 06, 2024  on Shopify

Es genial que todos los sistemas esten conectados!

Smart Shop

Jun 05, 2024  on Shopify

good store

Maravillas Virtual

Jun 05, 2024  on Shopify

De todas maneras recomendable al 100

agrishmart

Jun 04, 2024  on Shopify

Stellar Style

Jun 04, 2024  on Shopify

Amazing support by Anum Nyab

LifeCell Skin

Jun 03, 2024  on Shopify

Best For New Shopify Businesss

ik brand store

Jun 03, 2024  on Shopify

awsom apps

Texas Truck LLC

Jun 02, 2024  on Shopify

BestSeller54.com

Jun 02, 2024  on Shopify

Shumi's World

Jun 01, 2024  on Shopify

All is well for now ..

Benkno

May 29, 2024  on Shopify

At first, I was a bit hesitant about the connection process, but Daniel's guidance made all the difference. They were incredibly knowledgeable and walked me through the steps with ease. Any concerns I had were quickly addressed, and the connection was established without any issues. If you're facing any challenges with connecting your store or integrating your platforms, I highly recommend reaching out to Daniel Service. You can contact them at [email protected]. They are true professionals in this domain and will ensure your business is up and running without any hiccups. I'm now proudly showcasing my products on my website, Benknostore.com, thanks to the seamless integration facilitated by Daniel Service. It's been a game-changer for my business, and I'm grateful for their expertise and support. Thank you, Meta, for providing the tools and platforms that enable businesses like mine to thrive online. I'm excited to continue growing my presence and serving my customers with the help of this amazing ecosystem.

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