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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,224)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Shumi's World

Jun 01, 2024  on Shopify

All is well for now ..

Benkno

May 29, 2024  on Shopify

At first, I was a bit hesitant about the connection process, but Daniel's guidance made all the difference. They were incredibly knowledgeable and walked me through the steps with ease. Any concerns I had were quickly addressed, and the connection was established without any issues. If you're facing any challenges with connecting your store or integrating your platforms, I highly recommend reaching out to Daniel Service. You can contact them at [email protected]. They are true professionals in this domain and will ensure your business is up and running without any hiccups. I'm now proudly showcasing my products on my website, Benknostore.com, thanks to the seamless integration facilitated by Daniel Service. It's been a game-changer for my business, and I'm grateful for their expertise and support. Thank you, Meta, for providing the tools and platforms that enable businesses like mine to thrive online. I'm excited to continue growing my presence and serving my customers with the help of this amazing ecosystem.

DMA outfit

May 29, 2024  on Shopify

Wadela

May 27, 2024  on Shopify

ok

Shakefav.com

May 21, 2024  on Shopify

Great products, even a better support. I got answers after 2 minutes sending an email out for clarification. Great guys they will have your back. My second order this week. Eric thomson NC

HBCU Vibes LLC

May 21, 2024  on Shopify

I finally got connected to my correct Facebook business page. Everything was easy to do from that point. Thank you!!!

Xtreme Elite Gaming

Apr 29, 2024  on Shopify

awesome app easy to use..

Andora Deal

Apr 29, 2024  on Shopify

yes i have experience

LoveBonded

Apr 26, 2024  on Shopify

first time using it and works wonders.

The PaWs

Apr 24, 2024  on Shopify

Zapmart

Apr 24, 2024  on Shopify

Look Jelpazn Shop

Apr 21, 2024  on Shopify

good

Engineer Products

Apr 21, 2024  on Shopify

AHK SMILE

Apr 20, 2024  on Shopify

Outstanding

VVSJ

Apr 20, 2024  on Shopify

It's okay good so far :)

DwellWell

Apr 17, 2024  on Shopify

great

fashion marketing

Apr 16, 2024  on Shopify

ZaStopShop

Apr 14, 2024  on Shopify

One Click

Apr 14, 2024  on Shopify

nice

Cozy Kitchen

Apr 14, 2024  on Shopify

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