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Customer reviews: Facebook & Instagram

Develop by Meta

The Shopify Facebook app helps merchants seamlessly integrate their store with Facebook to sell products, run ads, and engage customers. Reading reviews from real users can help you decide if it’s the right tool to grow your business.

Reviews (9,961)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

patchloads

Mar 31, 2025  on Shopify

friendsbarneklaer

Mar 31, 2025  on Shopify

goodgood

SleepVibe™

Mar 31, 2025  on Shopify

Zelis Art Shop

Mar 31, 2025  on Shopify

iTelier

Mar 31, 2025  on Shopify

Lien entre shopify et Facebook très pratique, au top.

Prismoro

Mar 30, 2025  on Shopify

good

Romantizze

Mar 30, 2025  on Shopify

excelente app

Renata's Wood Work

Mar 30, 2025  on Shopify

Working fine. No problems so far.

CHiCLiKi

Mar 30, 2025  on Shopify

Recommandé

Jupiter

Mar 30, 2025  on Shopify

Jag har använt både Facebook och Instagram i flera år och mina erfarenheter har varit blandade. Båda plattformarna har sina fördelar och nackdelar, beroende på vad man söker.

Giochi didattici

Mar 30, 2025  on Shopify

L'app Facebook e Instagram di Shopify è un vero asso nella manica per chi vende online! Ti permette di mostrare i tuoi prodotti a un sacco di persone, proprio lì dove passano il tempo: sui social. È facilissima da usare e ti fa vendere direttamente dalle foto e dai video. Insomma, è come avere un negozio aperto 24 ore su 24 nella piazza più affollata del web.

Bright Fusions

Mar 29, 2025  on Shopify

Spring Proa S.L

Mar 29, 2025  on Shopify

Son dos medio publicitarios de gran alcance que se deben aprovechar al máximo, son especialmente útil para comunicar de manera visual y auditiva, interactuar con el público que circula por estas redes permite alcanzarlos para atraerlos a nuestro negocio. Agradecidos por tener estas herramientas de comunicación...

The Wealthy Garden

Mar 29, 2025  on Shopify

Strängnäs Datorer AB

Mar 29, 2025  on Shopify

La Vie de Chateau

Mar 29, 2025  on Shopify

とても便利です。

L BY LILO | Vive Brillando ✨

Mar 28, 2025  on Shopify

Obligatoria para un ecommerce

Wax Obsession

Mar 28, 2025  on Shopify

Great app. Thanks.

Bumrs

Mar 27, 2025  on Shopify

Love it

Pala padel pick

Mar 27, 2025  on Shopify

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