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Customer reviews: Facebook & Instagram

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Reviews (9,153)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Abwehrsicherheit

Jan 05, 2025  on Shopify

gut

Mice & Insects

Jan 02, 2025  on Shopify

Raw Appeal – Authentic Kinky Wear

Jan 02, 2025  on Shopify

Thexclothing

Dec 31, 2024  on Shopify

Conexão Compras

Dec 31, 2024  on Shopify

top

BreznBazi

Dec 26, 2024  on Shopify

The ROY Garage | Rebuild Restore Repair - Holt Productions LLC Affiliate

Dec 25, 2024  on Shopify

I just got it set up because it keeps showing the app needs more attention - I think it's because they want me to write a review. We will see how it goes! So far so good - very easy to use!

Irunik Store

Dec 24, 2024  on Shopify

We are currently trying to link our Shopify store to our Instagram and Facebook accounts but have encountered an error that prevents us from proceeding. It appears to be a hard stop, and we are unsure if the issue is related to our Facebook account or another aspect of the setup process. We would greatly appreciate your assistance in identifying and resolving the issue so we can move forward seamlessly.

AIS-Tours

Dec 22, 2024  on Shopify

Siam's Secret

Dec 21, 2024  on Shopify

très facile et intuitif pour le moment , j'attend que ma boutique Facebook soit validée

Orygami

Dec 20, 2024  on Shopify

Bon retour d'expérience. Tout est clair et fluide.

Orygami

Dec 18, 2024  on Shopify

PLR Design

Dec 18, 2024  on Shopify

Super einfach und schnell wurden die Produkte von meinem shopify Shop übernommen.

Terlingua Rain

Dec 17, 2024  on Shopify

fellfunk.de

Dec 17, 2024  on Shopify

Ich finde die App bisher ganz gut sehr Übersichtlich und auch strukturiert.

Mexipasta

Dec 16, 2024  on Shopify

muchas gracias, la app es muuy buena, pero siento que puede ser bastante compleja para un perfil iniciante

Clark Cosmétique

Dec 16, 2024  on Shopify

J'aime beaucoup l'idée de pouvoir vendre sur Facebook et Instagram mais la démarche prend du temps et on ne sait pas vraiment combien de temps il nous reste avant que la synchronisation fonctionne et si il faut qu'on effectue une tache supplémentaire ou pas.

Sr. Gads

Dec 15, 2024  on Shopify

vou começar agora vou estar dando 4 estrelas, estou ansioso e adorando a esperecia tudo esplicado e como fazer... quanto tiver na pratica dou 5 estrelas

KittyCare

Dec 15, 2024  on Shopify

TRIKOCRI

Dec 13, 2024  on Shopify

Facil de usar y controlar.

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