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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,747)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Prysmio

Mar 05, 2025  on Shopify

Havfruens Hjørne

Mar 04, 2025  on Shopify

Har hatt litt problemer med tagging. Og vi har hatt problemer med at vi legger ut innlegg i meta og planlegger disse frem i tid, da kommer det ikke med teksten i instagram innleggene.

Loja clicco

Mar 04, 2025  on Shopify

Ótimo melhora a experiência com as pessoas, e desenvolve mais a empresa de voces que aceita e traballha junto. e sempre visar o crescimento e facilidade da a gente, peuqenos e grandes empresarios.

Belle Market

Mar 03, 2025  on Shopify

Hong Kong's Finest Watches

Mar 02, 2025  on Shopify

Dipiu Boutique

Mar 02, 2025  on Shopify

capellina

Mar 02, 2025  on Shopify

BIEN

Arkyfly

Mar 01, 2025  on Shopify

.

Tienda Lamitec

Feb 28, 2025  on Shopify

funciona

Goldener Wahl

Feb 26, 2025  on Shopify

very nice and practical

Bela Vitrine

Feb 25, 2025  on Shopify

Papagaio Studio

Feb 25, 2025  on Shopify

I find the Meta Business Manager to be quite complicated, so I appreciate that this app makes it easier to set up a shop on Facebook and Instagram. However, I would like to see the app offer an option for creating Shopping Campaigns in just a few simple steps. Additionally, I suggest that the app also includes WhatsApp integration. I’ve been trying to install WhatsApp on my own through Meta Business Manager, but I keep getting error messages. It’s messy and confusing.

3.0 Athletics

Feb 24, 2025  on Shopify

Arkyfly

Feb 23, 2025  on Shopify

Touchcards

Feb 21, 2025  on Shopify

ISHLER STUDIO

Feb 21, 2025  on Shopify

rapide facile lisible, jaime beaucoup les fonctionnalités qu'ils met proposer rien a redire c'est top

smart ofertas

Feb 20, 2025  on Shopify

gostei muito da facilidade de configurar as funções e ferramentas.

Online Plus

Feb 20, 2025  on Shopify

O app Facebook & Instagram é essencial para quem trabalha com marketing digital e e-commerce. A integração com o Shopify facilita a criação de lojas, sincronização de produtos e gerenciamento de anúncios em ambas as plataformas. A interface é intuitiva, mas poderia ser mais otimizada em alguns momentos. No geral, é uma ferramenta poderosa para contribuições de vendas e engajamento.

Nordic&Beyond

Feb 20, 2025  on Shopify

Club 41

Feb 19, 2025  on Shopify

Pretty good, just a lot of information so slightly confusing for a beginner

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