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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,164)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

xenanatural

Jul 01, 2024  on Shopify

Wandr

Jul 01, 2024  on Shopify

No he tenido problemas durante la instalación, pero si algún traspié durante el uso

Sébiol

Jul 01, 2024  on Shopify

je suis un peu décu de facebook car c'est un application ou j'ai de bon résultat en terme de vente mais du jour au lendemain facebook n'est plus efficace et ne donne plus de résultat.

Lojas Daki

Jun 30, 2024  on Shopify

CAÓTICO

Jun 30, 2024  on Shopify

Ampromoções

Jun 30, 2024  on Shopify

Muito bom mas um pouco confuso

Vaide99oficial

Jun 30, 2024  on Shopify

demora pra analisar a loja

Greta ALF

Jun 30, 2024  on Shopify

Hi! How can I connect my IG to Shopify for tagging products and sell them on IG if I live in Norway? It seems like it should be available

Cativa Shop

Jun 30, 2024  on Shopify

good

Evighedsbuket

Jun 29, 2024  on Shopify

Mine kontoer er fortsat til gennemgang efter flere uger...

Zarela.es

Jun 29, 2024  on Shopify

Recomendaria pasos más personalizados y seria de gran ayuda poder contactar con facebook por telefono en caso de algun problema para poder dar una solucion más precisa.

Mein Shop

Jun 29, 2024  on Shopify

Ich finde das gut

Paranaps

Jun 29, 2024  on Shopify

Parfaite, je suis tellement heureux et satisfait

Avicomshop

Jun 29, 2024  on Shopify

me rechazaron un producto solo por una foto por que aparece una parte de un cuerpo, pero la descripción del producto no viola ninguna norma, deben poner más atención a la validación de imágenes en lugar de enfocarla más en la descripción del producto en cuestión, de ahí en fuera hasta el momento me parece una muy buena aplicación

STFashion

Jun 26, 2024  on Shopify

goed

Trandup

Jun 26, 2024  on Shopify

Hygenna

Jun 26, 2024  on Shopify

Good

MAVERICK EDEN

Jun 25, 2024  on Shopify

There are always bugs and action needed

Geebonie

Jun 25, 2024  on Shopify

Heavenly Bake Supplies

Jun 25, 2024  on Shopify

good

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