Reviews: Facebook & Instagram

Customer reviews: Facebook & Instagram

Reviews (9,153)

Overall rating

4.2

5

2,786
4

510
3

256
2

105
1

443

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

Enhances sales by reaching broader audiences on Facebook and Instagram
Simplifies product synchronization and ad management
Intuitive interface for seamless navigation and engagement
Effective in boosting sales and engagement for some merchants
Affordable ad pricing for small businesses

Common Concerns

Difficulties with account setup and store integration
Lack of responsive customer support and unresolved technical issues
Frequent re-verification and approval delays
Challenges with inventory management and catalog visibility
Perceived inefficiency and unfriendliness of the user interface
Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

S & J Essentials

Feb 05, 2025 on Shopify

Great app

Duft im Glas

Feb 03, 2025 on Shopify

A F Cover

Feb 02, 2025 on Shopify

ottima piattaforma per lanciare i propi prodotti e far crescere il propio negozio , difficile da scalare ma una fatta e la migliore

LeRameauShop

Feb 02, 2025 on Shopify

Dolmen

Feb 02, 2025 on Shopify

It is very useful for integrating the shop on Instagram and Facebook to increase conversion potential. I would love to have Shopify collections automatically imported.

Uni-art Gallery

Jan 31, 2025 on Shopify

Good App!

Nerve Tumours UK

Jan 31, 2025 on Shopify

beautiful products support an organisation

Cyruson

Jan 30, 2025 on Shopify

KorisnoPrakticno

Jan 30, 2025 on Shopify

J'utilise ces applications sans problèmes. Jusqu'aujourd'hui tout c'est bien passé.

Just For You Beauty Box

Jan 29, 2025 on Shopify

Fairly easy to set up but i had problems linking my new account to an exisiting email address and deleting an old email address. It wasn't clear what i needed to do so I will set up a completely new account instead of trying to figure out how to do it. Otherwise it is easy to use and navigate.

Casever

Jan 28, 2025 on Shopify

a little too complicated (each account have 3 different home page, and each with different functions, why not put into one with catagory), but okay since useful

Aqua Planners

Jan 28, 2025 on Shopify

Great book come in handy

ALONSA

Jan 28, 2025 on Shopify

Chair Buddies

Jan 27, 2025 on Shopify

ok. Facebook is pretty useless for me but Instagram helps to drive occasional sales

SKIZA.

Jan 26, 2025 on Shopify

its a little bit complicated but nice

Croaster Select Coffee

Jan 26, 2025 on Shopify

Lidoora

Jan 25, 2025 on Shopify

Sobaos Pasiegos Etelvina

Jan 24, 2025 on Shopify

Muy buena experiencia.

Bodison

Jan 18, 2025 on Shopify

Macht was es soll

The Living Plus

Jan 17, 2025 on Shopify

Nice one