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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,164)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Caluh

Oct 05, 2024  on Shopify

Bazara

Oct 05, 2024  on Shopify

app molto utile

Val Plated

Oct 05, 2024  on Shopify

needs to be done for PIxel

VEREINSVIBES.

Oct 05, 2024  on Shopify

ShopLuz

Oct 05, 2024  on Shopify

por enquanto tudo perfeito

SkuPoo

Oct 04, 2024  on Shopify

Was clean and eays. But 4 weeks is a long time to wait for a review

pixxelladen

Oct 03, 2024  on Shopify

Überprüfung des Shops dauert und dauert und man weiß leider nicht, ob noch was fehlt, weil man nur zu allgemeinen Hilfeseiten weitergeleitet wird, wenn man "Mehr erfahren" anwählt. Man kann die Werbefunktion der Vertriebskanäle so lange auch nicht in Anspruch nehmen. Ansonsten ist die App bestimmt okay, aber noch bin ich nicht in den Genuss gekommen.

Florescer Store

Oct 02, 2024  on Shopify

por enquanto está indo tudo bem, ainda não terminei de configura toda a loja, para aadepois verificar o funcionamento

Axial Art Studio

Oct 02, 2024  on Shopify

TZ Designs

Oct 01, 2024  on Shopify

Gute und informative App, kann sich jedoch im Bereich der Sicherheit verbessern

ringsandmore

Oct 01, 2024  on Shopify

Bis jetzt kann ich mich nicht beklagen!!! Alles funktioniert!!

Versamarthub

Oct 01, 2024  on Shopify

My Experience with Facebook & Instagram I've used Facebook and Instagram for years, and both are great for staying connected and sharing content. Facebook is excellent for keeping up with friends and groups, but it can feel cluttered and overwhelming at times, with too many features and ads. Privacy concerns also pop up occasionally. Instagram is perfect for visual content and following creators, though the algorithm often favors ads over posts from people I follow. Overall, both apps are user-friendly, but improvements in privacy and ad balance would be appreciated.

Kittigo

Oct 01, 2024  on Shopify

Super

Fur Buddies

Sep 30, 2024  on Shopify

Take care of the essentials.

senteur-essentiel

Sep 30, 2024  on Shopify

Luxevol

Sep 29, 2024  on Shopify

Hello

Night Owl Pyjamas

Sep 29, 2024  on Shopify

Moonlite

Sep 29, 2024  on Shopify

Casa da Mari

Sep 29, 2024  on Shopify

Muito boa essa plataforma de anúncios! Só poderia ser mais barato para anunciar

Memory Gems

Sep 29, 2024  on Shopify

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