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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,757)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

DivineCharm

Sep 25, 2024  on Shopify

how long does the review take

MahanJet

Sep 25, 2024  on Shopify

Il mio negozio

Sep 24, 2024  on Shopify

facebook per le campagne sta diventando troppo difficile dovete prendere esempio su tik tok ads che e tutto piu facile e non anno regole restritive

Ecofuture

Sep 24, 2024  on Shopify

Is not clear what is need to be, problem with permission a nd connected to the with shopify

Kyppu

Sep 23, 2024  on Shopify

Pienso que es compleja de manejar en Shopify

Glan Store

Sep 23, 2024  on Shopify

BareMotion Barefoot

Sep 21, 2024  on Shopify

La revision de la tienda es muy lenta.

KHARI

Sep 21, 2024  on Shopify

as vendas do paypal demoram ou as vezes nem contabiliza no gerenciador

boutique

Sep 19, 2024  on Shopify

Good for the moment

ATSA INTERNATIONAL

Sep 19, 2024  on Shopify

le temps de validation des boutiques est vraiment beaucoup, beaucoup trop lent

pequenotesouro

Sep 19, 2024  on Shopify

bom

Rennvo

Sep 18, 2024  on Shopify

kan wat duidelijk

Mr Pumpkin

Sep 17, 2024  on Shopify

Kiasia

Sep 17, 2024  on Shopify

Ik heb pas net dus helaas kan ik hem niet beoordelen. Ik hoop dat ik in toekomst weer een kans krijgen om deze te kunnen beoordelen.

TIENDA CLARA

Sep 17, 2024  on Shopify

CROWNS CASES

Sep 17, 2024  on Shopify

Four Bears Sticker Club

Sep 16, 2024  on Shopify

It's frustrating that I can't use collections I've already created in Shopify in this app - having to redo work is maddening.

ALLDESCONTOS

Sep 16, 2024  on Shopify

demorado,por favor ajuda

Minha loja

Sep 16, 2024  on Shopify

boa

Ocean Shop

Sep 14, 2024  on Shopify

Não consigo vender, minha loja nunca sai da analise, e eu estou gastando muito dinheiro só para deixar a loja da shopify aberta, eu quero vender outros produtos no catálogo mais não consigo, gastei mais dinheiro para anunciar no facebook e ainda não vendi nada, pelo amor de Deus resolva isso logo, quero colocar novos produtos no catálago e deixar a loja a mostra para que outras pessoas comprem... O app parece que está bugado por que tem muito tempo que ela tá em analise eu já consertei os erros eu só queria vender. Me ajudem na loja diz, Sincronizando informações adicionais Você poderá começar a vender assim que a sincronização for concluída. era pra isso durar apenas 48h mais tem muito tempo que está assim e não sai, EU QUERO VENDERRRRRR!!!!!!!!!!

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