Reviews: Facebook & Instagram

Customer reviews: Facebook & Instagram

Reviews (9,153)

Overall rating

4.2

5

2,786
4

510
3

256
2

105
1

443

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

Enhances sales by reaching broader audiences on Facebook and Instagram
Simplifies product synchronization and ad management
Intuitive interface for seamless navigation and engagement
Effective in boosting sales and engagement for some merchants
Affordable ad pricing for small businesses

Common Concerns

Difficulties with account setup and store integration
Lack of responsive customer support and unresolved technical issues
Frequent re-verification and approval delays
Challenges with inventory management and catalog visibility
Perceived inefficiency and unfriendliness of the user interface
Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Want Shop

Nov 28, 2024 on Shopify

pixel simplesmente desconfigurou sozinho e as instruções pra quem não tem muito conhecimento são muito ruins.

Ma boutique

Nov 26, 2024 on Shopify

satisfait

Grove

Nov 24, 2024 on Shopify

Trop de probleme avec facebook, service client pas efficace

Garqaab

Nov 24, 2024 on Shopify

hard to install

Looking Good Boutique

Nov 24, 2024 on Shopify

Its Okay

CorlenScope

Nov 23, 2024 on Shopify

Struggling to get everything set-up. it is quite a misssion but hope it will be worth the struggle!

Glamora Fashion

Nov 23, 2024 on Shopify

Revisión de tiendas lenta

RaimaSto

Nov 22, 2024 on Shopify

I am just starting my journey. So, i don,t have lots of experience in this app. Thank you.

The Propcorner

Nov 21, 2024 on Shopify

Meta ist kompliziert

Byte Shift

Nov 20, 2024 on Shopify

please improve

Direct Bike Shop

Nov 20, 2024 on Shopify

Babioles & Bagatelles

Nov 20, 2024 on Shopify

Je ne vois aucun changement ni différence que si je ne le mets pas... J'aimerais bien que vous expliquiez mieux les fonctions de ces options svp

fancygearbox.com

Nov 19, 2024 on Shopify

Can't contact Facebook & Instagram, not live chat

Arverne Family

Nov 19, 2024 on Shopify

Je trouve que tout cela reste compliqué pour des TPEs comme la mienne - jargon hyper technique; des bugs réguliers avec peu de connaissance technique pour solutionner cela...

Cœurage

Nov 19, 2024 on Shopify

In Shopify wird angezeigt, mein Shop sei mit Instagram verknüpft und aktiv, auf Instagram kann ich auf meinen eigenen Shop (von diversen Accounts aus) nicht zugreifen.

Cadeaux en verre

Nov 16, 2024 on Shopify

normal correspond a la moyenne positive

austore

Nov 16, 2024 on Shopify

gomrpaw

Nov 15, 2024 on Shopify

Why is my product not allowed ?

Pearlesque

Nov 14, 2024 on Shopify

complicated, need more guidline

Random Shite

Nov 11, 2024 on Shopify

I have been waiting for almost 3 days for my shop to come out of review with facebook. I would like it to become active ......