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Customer reviews: Facebook & Instagram

Develop by Meta

Reviews (9,757)

Overall rating
4.2

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Baci Milano

Sep 03, 2024  on Shopify

vorrei avere la possibilità di impostare prezzi diversi in base al mercato

Kiss The Chic

Sep 02, 2024  on Shopify

been waiting for approval for hours but okay..

Messgrow

Sep 02, 2024  on Shopify

Gut hab schenll verstande was ich machen muss kann ich nur weiter geben aber ich haben lange gebrauch um es in shopify zu übernehmmen

KCZ Home

Sep 01, 2024  on Shopify

schlechte erfahrungen gemacht bisher, immer diese Wir müssen ihr konto prüfen und was auch immer kostet unnötig Zeit hoffe es wird irgendwann mal schneller!

Eye Respect

Sep 01, 2024  on Shopify

It is ok, could be a lot more user friwndly

Sokolatte

Sep 01, 2024  on Shopify

Good bit compllcated but good.

Zarina Shop GbR

Aug 31, 2024  on Shopify

Es ist für Anfänger schwierig sich einzufinden.. Es kann aber auch sein das ich etwas übersehe..

Brogreens

Aug 31, 2024  on Shopify

Het duurt al een maand om beoordeling te krijgen van jullie over mijn store.

ZorgBekers.nl

Aug 31, 2024  on Shopify

ik weet niet zo goed hoe ik mijn winkel kan autoriseren.

Marketblchile

Aug 29, 2024  on Shopify

hola ,facebok e instagram no me dejan abrir canales de venta me arroja error.

Deutschmann-Store

Aug 29, 2024  on Shopify

Diese App ist gut doch schwer u verstehen. Support ist leider nur in Englisch. Das Synchronisieren verstehe ich nicht den Produkte und Kategorien muss ich selber eingeben, leichtes zuweisen der Produkte habe ich nicht gesehen. vielleicht dauert es 24 Stunden bis man erfolge sieht????

Moza-Oslo.com

Aug 28, 2024  on Shopify

nief fijn ik wil dat mijn add adcc gedeblokkeerd word

Enoterra Wine Market

Aug 28, 2024  on Shopify

NICO-LS

Aug 26, 2024  on Shopify

良いと思いますが効果がまだわかっていない状況です。

Soft Flip Flops

Aug 26, 2024  on Shopify

bien funciona bien

Shopmatz Global

Aug 26, 2024  on Shopify

nice

Authentic Goods Co.

Aug 23, 2024  on Shopify

Still waiting

Southern Next Gen Electronics

Aug 22, 2024  on Shopify

hard to sync

Netties Sjop

Aug 22, 2024  on Shopify

als je weet hie het werkt zal het best een fijn iets kunnen zijn maar ik krijg de winkel niet te zien op mijn facebookpagina

Campbell Vintage

Aug 21, 2024  on Shopify

On the shopify facebook instagram setup page it says; Next Step for your shop... then a bubble then; allow messaging for customer support so customers can contact you quickly. If you select enable messaging nothing happens. Why is this?

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