It is almost impossible to fix things through FB because their "help" processes are incomplete, don't cover all scenarios, and are buggy. E.G. I can't use my account because their verification forces my to verify myself through one path only. I can't complete this process because it only uses my OLD cell phone number. I can't login or run more ads because of this error AND there are no people to speak with and get help.

Unable to get shop verified without any reason and no way to get it verified. Only get a general message from support with no help or solution at all. Frustrating!

I've spent 2 years sending and uploading every single business entity and tax document we have in our possession and still cannot get the facebook and instagram sales channels linked up. This app doesn't work.

I cannot set up my instagram. Its been weeks and no success.

I would give zero stars if it's possible. Meta can't connect to my Shopify for months now. And I can't get support if I am not connected to my account. Are you kidding me?

Fairly useless channel. Things keep getting disconnected. When I try to reconnect I only get error messages. I'm too worn out to continue to provide free QA services to large corporations. Y'all can monitor your own logs to figure out where things are going wrong and fix it.

It is very sad to do business with facebook due to constant rejections despite products being compliant. Also, ads keep getting rejecting and facebook seems to blame their technology. It is total headache to do business with facebook.

es imposible conectar la cuenta

being forced to have checkout on FB and Instagram causes loss of sales and adding on warranties, upsells etc. Should put it back to the way i was where checkout was through the site

Gennemgang af profilerne tager en evighed, og stadigvæk ikke gennemgået

no puedo vender a través de Instagram

Es una locura, no consigo conectar el pixel

the worst system out there

Não conecta o código de base do Pixel da Meta ao Pixel do Meta ?

I have changed addresses and provided proof of it, but it seems like this system does not get it. Now someone in an address that i have not lived for over 6 years will get my company mail and returns.

terrible experience

So very difficult to connect and set up pixels to work in the ads. Meta keeps circling in a loop to the Shopify page without actually connecting. Facebook ads support is unbelievably horrendous. I have no idea how such a big multi billion dollar company functions like this.

so many bugs, you can't open the app without having to close unnecessary windows, never know when something is wrong.