Taranker.Com Logo
Facebook & Instagram logo

Customer reviews: Facebook & Instagram

Develop by Meta

The Shopify Facebook app helps merchants seamlessly integrate their store with Facebook to sell products, run ads, and engage customers. Reading reviews from real users can help you decide if it’s the right tool to grow your business.

Reviews (4,546)

Overall rating
3.9

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

  • Enhances sales by reaching broader audiences on Facebook and Instagram
  • Simplifies product synchronization and ad management
  • Intuitive interface for seamless navigation and engagement
  • Effective in boosting sales and engagement for some merchants
  • Affordable ad pricing for small businesses

Common Concerns

  • Difficulties with account setup and store integration
  • Lack of responsive customer support and unresolved technical issues
  • Frequent re-verification and approval delays
  • Challenges with inventory management and catalog visibility
  • Perceived inefficiency and unfriendliness of the user interface
  • Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Flopa Store

Aug 24, 2024  on Shopify

Could not link my Shopify to my online page store. Also cannot link my products.

Vimu Jewels

Aug 23, 2024  on Shopify

My shop has been in review for a very long time....

kiddo kingdom

Aug 23, 2024  on Shopify

MY SHOP HAS BEEN UNDER REVIEW FOR OVER TWO WEEKS NOW AND I HAVE NOT BEEN INFORMED WHY

tuelectro

Aug 23, 2024  on Shopify

Tengo comprado un dominio a mi nombre, validado etc... Según me dicen, perteneció a otro usuario en el pasado y parece que está baneado, no puedo recuperar ese dominio para usarlo en nuestras redes sociales. ¿Solución? Literalmente no hay, no pueden hacer nada. Así que nos tenemos que fastidiar y perder dinero en nuestra tienda.

Shopblossomco

Aug 22, 2024  on Shopify

Hanz Hub

Aug 22, 2024  on Shopify

not connecting meta pixel

My Store

Aug 22, 2024  on Shopify

det tar på tok för lång tid innan min sida blir "REviewd" kan inte göra någonting trots att allt är klart i butiken...

Tag My Collar

Aug 22, 2024  on Shopify

asdfghjklç.

XEO Home

Aug 22, 2024  on Shopify

still waiting to connect status in review from last 24 hours

Seven Petals Boutique

Aug 21, 2024  on Shopify

I reached out 3 times and call just drops. or they send me links for me to figure out on my own.

Packed Protein

Aug 21, 2024  on Shopify

I dont like how you NEED a facebook account and cant just use instagram

Sahra.Nko

Aug 21, 2024  on Shopify

Ca fait 5 mois que j'attend la validation de mon site!

elizabethmonticeramica

Aug 19, 2024  on Shopify

Nunca he podido colgar shopify con Instagram para etiquetar los productos

rockviewtees

Aug 19, 2024  on Shopify

Horrible, to many bells and whistles

skingen

Aug 18, 2024  on Shopify

very very bad

Neela's Garage

Aug 17, 2024  on Shopify

My account has been in review for 3 weeks now and i still cant post anything to my facebook

Fancy Farmer

Aug 17, 2024  on Shopify

overly complicated, terrible support, i had to set up a whole new meta account just to make this work because i got scammed on marketplace 3 years ago and my account was flagged.. only using it because i have to reach more customers. painful experience so far and i have barely touched the sides of this rubbish. so many menus and sub-menus you can tell its made by people who are not working in a coherent team to achieve a polished product that works seamlessly for the benefit of the user. instead we have been left with a labrynth of menus and dead end troubleshooting articles to become a full time job just to promote a business on their platform. junk

Rare Flicks Plus!

Aug 17, 2024  on Shopify

ladyizes

Aug 17, 2024  on Shopify

headache

Eu preciso

Aug 16, 2024  on Shopify

Horrivel! Minha loja só fica em analise e nao tem ninguém pra me ajudar. estou perdendo tempo e dinheiro por causa dessa merda.

Scroll to Top