There's a problem with my app and it says 'Action Needed' but what action is needed? It doesn't tell me. I tried to get help and it said "Your chat is available in Messenger. You can open the chat if you have questions or need more support. Your case number is 26636240612688089." So I clicked "Open chat" and it opened a message window but it's completely blank. Do I wait for someone or begin the chat? I tried typing a message and it says "Couldn't send". Very very frustrating. I have no idea what I'm supposed to do.

I have uploaded our business tax forms several times and this app will not let me link. I give up.

il ne fonctionne pas bien et pour mettre en fonctionne cet une problème car il ne pas simple

Muy complicada, nada fácil de conectar mi tienda shopify con facebook e instagram, me tuvieron que ayudar desde atención al cliente, y ni aún así hemos podido.

le temps d'attente pour la création de ma boutique facebook est interminable. le message "votre boutique est en cours de création, veuillez patienter..." sauf que ça dure des jours déja

Have completed all steps but just stays 'In Review'. Bit of waste of time so far!

i have a problem with connecting facebook and instagram with shopify.

in alcuni miei prodotti dice che gli manca dei discrezioni ma in pratica non gli manca nient , invece per i pagamenti mi stanno facendo pagare 2 dollari al ora ma non ho capito se mi stanno faciendo sponsorizazioni or no , e ce sempre un problema non nei accounto un macello per accedere

Why is it not available in India? It shows not available in your region (India).

Veels te moeilijk allemaal, kan geen geld op mn account storten en een paar connecties van me hebben dat ook.

Facebook speert einen ohne Gründe - gibt keine Auskunft warum das Problem besteht und man bekommt nur Standard Antworten - nicht zu empfehlen

App was at "In Review" status for months, with no feedback. Uninstalled and reinstalled app and it's still the same status.

I would like to connect my Shopify website to Instagram. I submitted the Instagram info to Shopify, but it has been stuck in the 'Syncing additional info' process for about half a year. What should I do to resolve this

Lots of issues, it takes so much time to load

Facebook and Instagram app customer support is absoluteley non-existant. Not a happy customer Im afraid. If there had been support and I could have got it all connected I would have been delighted with it but I have given up as there is seemingly no one who I can speak to to work out how to get the restrictions lifted on my account. Ive wasted hours trying to get it all connected.

Things dont stay connected, despite them being connected. Meta in general is bloated, hard to navigate and understand and impossible to get REAL support. Not. Worth. It.

hard to use, doesn't track well

you keep locking my business account for no reason

Tried absolutely everything to connect this to my shopify store after spending weeks creating it only to be told about the “step by step” process and that “we’re trying to help” I’ve seen this heaps and seems to be an occurring issue many people are having unfortunately. Something the developer needs to look into To anyone reading this. Please add like one product, see if connects to Facebook first before you spend your time creating an entire shop. If you have issues maybe re consider