Reviews: Facebook & Instagram

Customer reviews: Facebook & Instagram

Reviews (9,757)

Overall rating

4.2

5

3,116
4

564
3

290
2

126
1

518

What Merchants Think

The app "Facebook & Instagram" receives mixed reviews from users. Many appreciate its potential for expanding sales channels and reaching wider audiences, yet highlight significant challenges with integrations and limited customer support. While some users experience smooth functionality, others struggle with account verification and setup complexities, leading to frustration and dissatisfaction.

Key Strengths

Enhances sales by reaching broader audiences on Facebook and Instagram
Simplifies product synchronization and ad management
Intuitive interface for seamless navigation and engagement
Effective in boosting sales and engagement for some merchants
Affordable ad pricing for small businesses

Common Concerns

Difficulties with account setup and store integration
Lack of responsive customer support and unresolved technical issues
Frequent re-verification and approval delays
Challenges with inventory management and catalog visibility
Perceived inefficiency and unfriendliness of the user interface
Complexity in adhering to policies and platform updates

Final Thoughts

Overall, the "Facebook & Instagram" app presents a valuable tool for merchants looking to expand their digital marketing efforts and sales capabilities, but persistent technical difficulties and lack of support diminish its potential. For optimal use, improving support infrastructure and streamlining integration processes could greatly enhance user experience and satisfaction.

Joy Kind Organics

Dec 08, 2024 on Shopify

Still don’t seem to be connected….

Black Week Shop

Dec 07, 2024 on Shopify

serviço de cobrança ruim, dificil de entender e taxação complicada o que leva a não ser escrarecedor

smartfäste.com

Dec 07, 2024 on Shopify

Collumn

Dec 07, 2024 on Shopify

it s not solving any problems

Warmsome!

Dec 07, 2024 on Shopify

Difficult to get review fast. Impossible to run ads fast.

Londyns Jewels

Dec 06, 2024 on Shopify

Customer service is extremely poor

WINGATE

Dec 06, 2024 on Shopify

They are not linking correctly, and there is no one to talk to about fixing the issue.

Leavy

Dec 06, 2024 on Shopify

onvoorstelbaar slecht

Soul Aroma

Dec 06, 2024 on Shopify

10 Days and my store is under reviews

Skincaire

Dec 06, 2024 on Shopify

heel slecht

iGUANA

Dec 05, 2024 on Shopify

It is too difficult to use Shopify and Meta business platforms.

My Store

Dec 04, 2024 on Shopify

take to much time to review the page and i m paying money and need it as soon as possible

Factory87

Dec 04, 2024 on Shopify

It's horrible

Mountain Attitude Designs™

Dec 04, 2024 on Shopify

My FB Shop verification has been under review for over 2 months!

BRITTNEY THOMAS COLLECTION

Dec 03, 2024 on Shopify

absolutely ANNOYING! Every other day im having to verify my identity in order to publish my store to facebook and instagram from shopify. the products show as active but the store is not visible on either facebook or instagram.

GlowIt

Nov 30, 2024 on Shopify

LLeva ya una semana "sincronizando" y mientras no me puedo anunciar en facebook. Inviable que tarde tanto

J. Mac Woodturning

Nov 30, 2024 on Shopify

Unable to connect or fix issue

Covenant Christian Resource Center

Nov 30, 2024 on Shopify

terrible, never loads useless, do not bother wasting your time

JAN

Nov 30, 2024 on Shopify

every bed

VSMODA

Nov 29, 2024 on Shopify

i have lot of mistakes to pixels and meta connection with shopyfy