Very Bad Experience.Waste of time

Unable to connect, everything is fine with the accounts, but the page tells me that it does not meet the requirements. After speaking with Meta support, they informed me that everything is fine with the portfolio and the pages. I do not know what else to do; it is impossible to connect.

Extremely disappointed with Meta’s support I’ve asked for support more than six times and every single request has been ignored. Meta keeps telling me that a representative will call me, but no one ever does. I’m stuck with an issue that should be simple to resolve, yet there’s absolutely no real support or follow-through from Meta’s side. It’s incredibly frustrating to be paying for ads and following all their instructions, only to be met with automated responses, empty promises, and no actual help. Meta needs to seriously improve their customer service and stop claiming they will call if they have no intention of doing so.

Nothing has made more upset then trying to keep this app working.

Hasn't worked for months.

je ne peux pas lier mon compte fb à shopify. un message d'erreur s'affiche à chaque fois.

no conecta mi cuenta

Doesnt connect to my business page and will only connect to my personal profile page. Says that Im not an Admin in my biz page and Instagram, when I clearly am. Cannot find any way to fix it or get instructions on how to fix it.

no actualiza de manera correcta el catalogo en las tiendas de meta

Very Bad Service, The Support is Trash, I only Use it To Connect my Pixel and Create a Product Catalog,, the rest is a BS, not responsive, many Bugs, Lags, Slow UX, and the Support are not Friendly at all, Facebook Ads are very Bad, they take all the money you put to get the Same low impressions, it doesn't matter the amount you put to Run Ads, you always get the same amount of views and impressions, I was Running a Product Catalog Ads to realized after spending ￥20,000 a few of my Product Catalog image are not even showing and I noticed a lot of Bugs and Lags on Facebook Ads Manager that can take hours to not even solves it, the support make me take a bunch of times talking to them through the Chat and after that they said they will escalate the problem to the other technical team and even if they told me to wait for one day they said they gonna call me the next day but I received no Call and they talk to me on the chat saying the Technical Team investigate the Problem but on their End System was Fine and have no Problem making me lose a bunch of times to tell me they can't solve one problem like a Bug or Lag and instead told me to wait till the problem get solved by itself, communication skill are very bad, they think they are superior to us, and talks like you're dumb, only use it to get to Advertise and get Advise from YouTube because you gonna have a lot of Stress talking to the Chat Support, they are unresponsive.

Rubbish App. Waited 3 days to get installed properly. Meta don't bother calling you even though I agreed a time. I hate the fact that they think they can mess you around. It's Black Friday and they haven't set me up. FFS. its a shambles!!

Someone hacked into our AustinEcoGoods ads account through this app and created their own ad campaign, ran it and META charged our bank account hundreds and hundreds of dollars for ads that were not ours. We informed META almost immediately when we were hacked so they know that it was NOT AustinEcoGoods running those ads. The ads had nothing to do with our site or our products yet META still refuses to return the money that they took from our account. We have been in contact with their so-called ‘help’ team but they have done nothing for us and now refuse to even tell us what they are doing about it. We definitely would not recommend using this service and especially not META ADS!

Aucun support, cette app est nulle. Aucune possibilité de configuration, c'est une boite noire inutilisable !

es inecesariamente estresante de configurar y da muchas vueltas para conectar las redes y la tienda, y si hay algún error endonde quieras pedir ayudar hay muchas trabas para poder hablar con alguien de atencion alcliente (no me dejo al final contactarme con alguien) el peor problema que tuve fue que no me dejaba borrar un portafolio ya que necesitaba a alguien mas con el permiso de administrador pero al invitar a alguien no llega el correo de verificacion a ese nuevo administrador.

Please add the Shop for serbia

This app caused my meta account to map wrong and have spent over two weeks trying to fix to no avail. I would highly avoid.