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Customer reviews: C‑EDD: Estimated Delivery Date

Develop by Coder

Reviews (690)

Overall rating
4.8

What Merchants Think

Merchants have generally had a positive experience with the "C‑EDD: Estimated Delivery Date" app, praising its user-friendly interface and effective functionality in displaying estimated delivery dates. The app is described as a must-have for businesses on Shopify, offering valuable enhancements to customer satisfaction and potentially boosting sales by providing clear delivery information. While there are some concerns about the complexity of initial setup and rare technical glitches, the app's strengths are well-supported by prompt and effective customer service.

Key Strengths

  • Excellent and prompt customer support, often described as outstanding and responsive.
  • User-friendly interface with easy setup and extensive customization options.
  • Enhances customer shopping experience by clearly displaying delivery estimates.
  • Lightweight design that integrates well with various store themes.
  • Effective in improving conversion rates by keeping delivery date visibility across shopping stages (products, cart, and checkout).

Common Concerns

  • Initial setup can be complex or overwhelming for some users, requiring assistance.
  • Occasional technical issues such as disappearing widgets or errors in display.
  • Limited support communication issues noted by a fraction of users.

Final Thoughts

Overall, the "C‑EDD: Estimated Delivery Date" app is well-received by Shopify merchants seeking to provide accurate delivery estimates for their customers. Its strengths lie in its functionality, ease of use, and particularly in its excellent customer support. While a few users encounter initial setup challenges or technical hiccups, the highly capable support team efficiently addresses these concerns, making it a reliable choice for enhancing the e-commerce experience on Shopify.

NOLVA

Jul 10, 2024  on Shopify

I made a request for custom CSS code to change a particularity of the advanced delivery widget and they responded very quickly and implemented the code automatically for me. This was incredible! Furthermore, the app is very good, offers several functionalities and really fulfills its intended purpose and for a very fair price.

Generayxion

Jun 20, 2024  on Shopify

Easy to use. Extremely useful and customizable. Very flexible app. I just started to use and hopefully can help with more conversions. Their support team is extremely helpful and quick response. Feel really good to have them for my support!

Satvic Movement

Jun 19, 2024  on Shopify

This app is really nice, And we got always swift support from their team They give us very helpful and prompt answer Love you

NeonDreams

Jun 16, 2024  on Shopify

Die App ist sehr leicht zu bedienen und der Support ist sehr gut! Ich kann die App jedem empfehlen!

Alexandra Designs

Apr 29, 2024  on Shopify

Think there is something wrong with your app, keeps saying "Estimated Delivery Date ‑ Plus" is not defined as your theme app extension" when its displaying on the product page... very confusing. Such an odd way to add the widget unnecessarily overcomplicated unfortunately not going to waste anymore time with it

Laguiole Imports

Apr 24, 2024  on Shopify

We just installed this app after a few years of using "Order Deadline." The app looks better, costs less, and has more options. The best feature is the ability to keep the estimated delivery date visible in the cart and, above all, the checkout. This should help with our conversion rate. The customer support from the Coder Team is almost instantaneous. Yes, there is a little learning curve, but rest assured that you will get the help you need to get going.

Epsilonartgallery

Apr 16, 2024  on Shopify

The team provided incredibly fast support. The tool is also helpful in displaying estimated dates across products, cart, and checkout.

Kaden & Kai

Apr 10, 2024  on Shopify

Excellent product. I needed a way for my customers to see approximate time frames their orders would arrive. Works great. I also got super fast, detailed customer support when trying to make one product different from the rest.

Fire Blanket Safety

Apr 01, 2024  on Shopify

The app is truly exceptional. It offers an extensive range of customization options that cater to diverse preferences. Its lightweight design integrates seamlessly into the website, enhancing the overall aesthetic appeal. Moreover, the customer support is outstanding; they promptly addressed and resolved my issue within seconds.

Alegant

Mar 20, 2024  on Shopify

Extremely quick support from the team. Really appreciate their help in answering some questions we met. The tool itself is also useful to display estimated dates in both products, cart and checkout

Dealvolution

Jan 27, 2024  on Shopify

Excellent customer service who helped me with a problem I encountered. She even responded to my questions within the hour. Highly recommended!

RockWave

Jan 18, 2024  on Shopify

Competent assistance and quick response. Best APP on shopify to give information regarding shipping. I am intalling it on all my stores!

South Horizon T-Shirt Company

Dec 20, 2023  on Shopify

Shopify app store has thousands of apps and only a few of them are designed well with an intuitive and easy to configure interface and timely and intelligent support available when needed. In my opinion, the mark of a well-designed app is that it is fun to setup without having to contact support or read through tedious how-to-manuals. Much like my iPhone. When a customer decides to purchase a product, the burning question usually is that "if I give you my money now, how soon will I receive my goods?" Without a clearly stated answer, the buyer may just walk away. After trying a few apps, we finally settled on the Estimated Delivery-Plus by Coder. We have been using this app for about 11 months now, during this time we have changed our theme three times so far and this app never needed any tune up. It just works. It took us less than 5 minutes to set it up and we never looked back. Customers have relied on its information and we notice that in our product reviews. I wouldn't run my business with apps that are difficult to setup or use. I highly recommend this app to anyone looking for a solid, easy, and affordable solution. As for us, it is money well spent with zero headaches.

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